Kolkata Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 103 reviews
4/10
No Skytrax Rating
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Kolkata Airport customer review

Netaji Subhas Chandra Bose International Airport in Kolkata has improved substantially over the past few decades. It's relatively clean and the immigration / customs both inbound and outbound is now pretty good. Expect an interminable wait for your luggage once you disembark and to be assaulted by so-called luggage porters and beggars as soon as you step outside. In recent years the new Eastern Metropolitan Bypass has made travel to and from the airport somewhat easier. The airport restaurant had been closed for a good bit but is now open again and is fairly good.
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Kolkata Airport customer review

Being a former resident of Calcutta. I usually fly into CCU from either Bangkok or Singapore. CCU has really changed from that of 20 years ago when baggage handlers used to rip through any bags that very not kevlar reinforced ! The new baggage carousel upon arrival is a respite from the older one but still leaves a lot to be deserved. The new Immigration area is also more roomy however the computing skills of the officers are not quite up to speed. Unfortunately almost nothing has happened with the departure lounge and the departure procedure - it is in fact quite a chore to go through still . The last couple of times that I was there the smoking rooms were incapacitated. Also there is room for improvement in the entertainment department. Bengali's should really greet their visitor a lot heartily than currently on offer !
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Kolkata Airport customer review

A very small airport with few facilities. Hopefully the introduction of an extra flight from BA each week will bring more people through so the standard will rise. It is relatively clean inside but the departure lounge is cramped and there are no comfy chairs to rest in should you have a long wait before your flight. Another point is that to stay in the airport rest rooms you must have flown in and be waiting for a connecting flight. This is not made clear on their website.
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