KLIA Kuala Lumpur Airport

On changing planes at KL I was shocked at how loud the constant loudspeaker announcements were. Several times when I changed in the AirAsia facility and once at the Malaysian Air (main terminal). The voice was so loud it was almost painful.

KLIA is spacious and user-friendly. The free wifi (an hour or so) is pretty considerate especially for passenger who has no mobile connection in Malaysia. I like the tropical jungle area too fairly define the rich natural heritage in this country.

Nice airport clean friendly staff. Not so many options for food so I always ended up having meals at the same place. I like the massage chair for killing time 1 ringgit for 3 minutes. Lots of nice shops for chocolates etc. My only drawback is the location it is pretty far from city centre and for early flights you can't take the express train. Only bus or taxi which takes longer time.

I was in the queue for check-in almost 25 minutes for my flight to Helsinki via Sin on the 8th of June 2012. The MH check-in staff was really polite and helpful. I was at the departure gate less than 10 minutes from the immigration point. Thank you to the e-gate for Malaysian passport. I enjoyed exploring the airport. There are many duty-free outlets and I found most of the staff were polite. The security agent were friendly and polite too. Plus boarding was smooth and completed about 5 minutes before the departure time.

Used LCC terminal for arrival and departure in May/June. Found facilities and infrastructure more than adequate in terms of choice of retail shops services eating outlets as well as very affordable transport to Kuala Lumpur city centre. Given that it is a very busy and well used terminal I commend the airport staff for ensuring that the venue is presentable smooth people traffic flow and reasonably clean toilets - although more of the latter will lessen its "cheapie" image. Check-in was smooth and immigration clearance on arrival/departure was friendly and swift. I am more than happy to use this LCC terminal again in the future.

1 of the top 5 in Asia in my view. Great transportation services. Very friendly and helpful staff. Most major Asian airports are good and KLIA is quite nice. I had a great time and it is easy to get around and very organized in my opinion. Would travel there again without reservation.

Travelled in mid May 2012. MAL business airport lounge was closed for refurbishment for 6 weeks. Fair Enough. However - the alternative the China Airlines lounge was crowded beyond belief had no toilet facilities and offered food of poor quality and limited choice. Surely MH could do better. It is their home airport and their signature lounge.

One of the best airports I would say! The external and interior are very modern. Toilets are clean and not to mention the friendliness of the staff. Immigration is also very smooth.

Extremely beautiful and modern airport. Feels so comfortable stepping of the aircraft. Arrived back from Munich via Bangkok on Thai Airways before making a rush for the connecting flight to Singapore onboard Malaysia Airlines. The check-in officer was very understanding and checked us in quickly. He also smiled and did not show any frustration for us making him rush through. Many shops available after entering the departure hall. Extremely clean and modern too. The only con was lack of European destinations.

Very disappointing experience. Aerobridge was malfunctioning causing delays. Toilets were not very clean. Train between terminals was also under maintenance making the trip to the satellite very tedious. Overall very poor.