Kirkenes Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 2 reviews
1/10
No Skytrax Rating
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1/10

"it was a complete mess"

(Sweden)

Trip Verified | Travelling to and from this very small airport regularly. Today it was a complete mess because of a couple of cancellations the day before. The staff couldn’t handle the queues which caused so much agony for the travellers. Only very few people working here but one blonde female staff member is especially known for unfriendly behaviour and rudeness.
Experience At AirportDeparture Only
Date VisitJune 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
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Kirkenes Airport customer review

Kirkenes has a brand new airport terminal which really looks nice and may be adequate to handle some handful of passengers. I arrived with a Widerøe turboprop flight from Vardø and we were 2 passengers on board. We had to walk the few metres from the plane to the terminal building but unfortunately both doors to the arrival hall were locked. The guy who drove the little baggage cart for our flight suggested to follow him. So we entered the terminal through a "back door". Two suitcases were on the brand new belt immediately so we didn't had time to watch the modern interior of the terminal. Unfortunately both suitcases belonged to the other passenger. So I ringed somebody out of the closed SAS office to complain about my missing luggage. When he took the details about my blue suitcase he suddenly stopped went back into the office and came out with my suitcase. It arrived on an earlier and direct flight. As the airport bus runs only once a day on saturdays he offered to call a taxi. This will need 12 minutes to arrive from town because there usually are no taxis at the airport waiting. So I spent the time waiting in the sun on a bench in front of the terminal. NOTHING happened there during these twelve minutes. Overall it was a funny and sympathetic experience at this minor airport at the edge of Europe.
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