Kansai Osaka Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 62 reviews
6/10
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Kansai Osaka Airport customer review

One of the best airports in the world: airy light unbelievably. Never crowded never rushed it just oozes efficiency. After a red-eye flight from Europe nothing beats Osaka Kansai - after I exit through immigration and customs I get myself a can of chilled tea from a vending machine and from then on I know my trip will be fine and everything is good. Airside shopping is substandard but then it is hardly a transit destination. On the way back to UK I always manage to get all the sake I need. Hotel Nikko Kansai within 5 minutes from the terminal is convenient and efficient. Again - so much space everywhere so much air. Ultimate stress relief.
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Kansai Osaka Airport customer review

I went through Kansai in January and February. On my second trip the immigration was useless. It took one hour to go through immigration and I have been going in and out of Japan since 1988. Not enough officers manning the " Foreigners " immigration counter and they only waited until all Japanese were processed before opening up additional counters. As for shopping forget it. Selection of shops is poor and just the usual Japanese high priced cosmetics and French scarves. Prices for drinks and food once you had gone through immigration were excessive. Nothing to recommend the place. Also don't make the mistake of staying at a hotel on the " land side" of the airport. We caught the HARUKA Express from Kyoto then decided to take a shuttle bus to hotel. Shuttle buses don't start until 5:00PM so we took a taxi back. Yen 4900 approx for a short trip - unreal
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