Kansai International Airport

Used Osaka airport in May 08. Upon arrival at 7am there is a long Q at the overseas visitors section in the immigration. There is only 2 counters opened as compared to 4 counters opened for their local people. They should have opened more counters for the overseas travellers. Airport is clean and friendly to use. Train stations is located in the 3rd level of the airport and its easy to locate unlike Narita airport which is at basement. Airport is smaller compared to Narita. There is plenty of shops at the airport. Managed to purchase Royce chocolates at the duty free shops. Overall its pleasant to use. Will give 5* if there is more counters opened for overseas travellers at the immigrations upon arrival.

I've only done one arrival here but I was shocked and impressed that it only took about 3 minutes from the time we first touched down on the runway to the time we were docked at the gate. Wow. Immigration and customs took almost an hour though which wasn't so wow. Except for passing through customs and immigration this is a very efficient and nicely designed airport. Pretty far from the center of Osaka but the transportation into town is very good too.

It is easy to get around and very beautiful. There are dozens of places to eat relax have a drink and you can even smoke there! This airport is efficient airport staff wonderful. Getting off the airport which is on an island was easy as you can choose either a bus train taxi car boat and just about any other means to use you can think of. The airport observation deck was interesting as was the way the trains travel under the highway bridge to and from the mainland

Spotless fantastic selection of food efficiently run security was comprehensive but non-intrusive. The Hotel Nikko within the complex is A+. The management of this airport should sell their management skills to other airports worldwide including the unforgivably horrific LAX JFK or LHR. Osaka Kansai is Singapore's Changi airport is a ballgown! (but I still like Changi) If you are visiting or transiting Japan this is the best.

Excellent Airport! Always clean uncrowded and great. Immigration lines for international passport holders sometimes gets long but a great airport. Also the 200 Yen coin showers located on the 2nd floor is great for getting a quick shower after such a long flight. Transit system to the city and other places in Japan are pretty good. The only complaint I have is that lot of the jet ferry service has been cancelled increasing time it takes to places such as Kobe or Tokushima by an hour or so.

Flying out of Kansai after 2 weeks in Japan. The airport is beautiful. There was no hassle with Check in. I checked in early enough to request a window. A bunch of other flights were heading out at the same time as mine but that did not effect the customs queues. It is a good procedure that they have. They have 2 lots of passport control. gates 1-??? go on the north side and the others on the south side. It makes it time saving. Lots of shops and restaurants before and after customs. The train that you have to catch to some gates is very fast. It says every 3 minutes we just missed one and ours was gone with in a minute. Very good airport and I will use it again!

Just made my third visit to Japan through KIX and starting to warm to this place. Arriving passport control was much quicker and baggage collection is good too. Onward transportation links are superb. Departing the queue for security check was pretty long but seemed to go through very smoothly and again passport control was fast. Overall an excellent airport

Airport is beautiful however my flight from the US came at the same time as a bunch flights from Korea. Having these arrivals all at once made immigration forever! There were too few officials for those who served the non-residents as opposed to the citizen's line which basically had no wait whatsoever. Aside from this inconvenience I found the airport nice and airy.

This might be about the best airport I have ever seen. It is easy to get around and it is very beautiful - for an airport that is. Here you will find none of the current problems you find in America. There are dozens of places to eat relax have a drink and yes you can even smoke there! This airport is efficient airport staff is wonderful. Getting off the airport which is on an island was easy as you can choose either a bus train taxi car boat and just about any other means to use you can think of. The airport observation deck was interesting as was the way the trains travel under the highway bridge to and from the mainland. If ever there was a 5 star airport this is it.

KIX was very efficient during our arrival and it did not take us long to collect our luggage after disembarking. Note that passengers from Australia and presumably Europe and America do not need to pass through quarantine. The railway station (along with the JR office) is located a few floors up and outside the main terminal building - just follow the signs.