Kahului Maui Airport customer review
Neill Bell
The baggage handling here is a joke. Arriving from Denver Dec 23 we waited for any indication of where the cases would arrive. No details were given. After over an hour I finally saw our bright green case arrive. The rest of the place is a little tired & not so well laid out but then it is only really a tourist airport so I suppose it does it's job. Not a shade on HNL mind.
Recommended | no |
Kahului Maui Airport customer review
W Brummel
Maybe I caught this airport at its worst but I'd have to say this was one of my least favorite airport experiences and I travel fairly often for work. Upon our arrival it took 40 minutes to receive our luggage on the baggage carousel with each piece arriving at a snails pace. Actually we were one of the luckier ones as probably half the 200+ passengers on our plane were still waiting when I left and this was in the middle of the day. The open air concept fits here and was a nice change although walking past "smokers row" on the way to your gate may bother some. The restaurants and stores were fine and adequate and since every place in Maui is expensive I thought the prices to be average. And they don't close any earlier here than most airports I've traveled through. The airport employees were friendly and helpful although they did not handle our delayed flight back well at all. There was massive check-in confusion amongst passengers and staff with no attempt by airport staff to inform us as to what was happening. Again we were lucky and because we were early only waited an hour to check-in our bags. I later heard some folks waited in line for 3 hours! Because of the 8 hour long delay had there been storage lockers for our carry on items we could have left the airport for a while. But we found that lockers were removed... another side affect of 9-11. Absolutely loved Maui.. but not too thrilled with Kahului airport.
Recommended | no |
Kahului Maui Airport customer review
Bill Fitzpatrick
Maui International Airport is one of my favorites but so is Maui! Curbside unloading is easy parking is close by check-in is usually very quick baggage retrieval is very easy with just a short walk to shuttles and taxi cabs. All of the shuttle buses to the rental car agencies are well marked and easy to locate outside the airport. A better selection of restaurants would be great especially those that feature Hawaiian cuisine. Employees are always very friendly and willing to help with any question.
Recommended | no |
Kahului Maui Airport customer review
N Fitzgearl
Maui has a very pretty airport the decor and scenery are just fine. And once you leave it's very easy to get around the parking or get to downtown Kahului. Problems? The bathrooms seem small and sparse for an international airport and the place seems too spread-out I had to do a lot more walking than I expected.
Recommended | no |
Kahului Maui Airport customer review
M Devor
Maui Airport. It is one of my favorites. It has the wonderful Hawaiian/Pacific style of outdoor areas mixed with a modern terminal good shops and extremely friendly staff. The check in staff are kind and lines move quickly. Remember you have the US Agricultural check and then the TSA check which is a pain. The TSA security staff were too slow and only had 2 security stations open which is not acceptable. 9/11 has passed long enough that we need to get security clearance up to speed or it will discourage travel. The shops are good although they close too early. There is a bank of flights heading out to the Mainland around 10pm and most of the stores were closed by then. The one airport bar/self-service restaurant is terribly overpriced and the quality is low. With no meals on many US flights now there need to be opportunities to buy food/drinks before flights. It is a great airport. I would love to see a better highway out to West Maui/ Kapalua.
Recommended | no |