Jersey Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 25 reviews
5/10
No Skytrax Rating
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3/10

Jersey Airport customer review

The airport has been re-organised during the past year and you can now go airside immediately after check-in. Airside lounge is light and spacious and the mezzanine lounge gives good views over the ramp and rest of the airfield. Perhaps the biggest annoyance is the practice in the retail outlets of giving Jersey money for change. (Since everyone in the lounge is leaving Jersey they could avoid causing annoyance by using Bank of England £1 coins.) Staff generally pleasant and friendly.
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4/10

Jersey Airport customer review

Terminal for departures is modern light and airy and check in is normally very efficient. Shops and bars airside are fine and do not expect to be called until just shortly before boarding. No airbridges but normally a very short walk to the aircraft which will parked just by your gate (unlike East Midlands which can involve a 150 yd hike in the rain!)
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Jersey Airport customer review

The relatively new facility at jersey airport is a marked improvement on the old former terminal which in the early to mid eighties became at saturation level at weekends. I have been coming to jersey for over twenty years now but it does somehow seem that the investment and the facility that was created was somewhat over emphasised for the amount of flights now entering and leaving the island and no one can deny the obvious fact that people do not travel to jersey as a holiday destination in the numbers that they did in the eighties! Downside for me? as an avid air enthusiast i have to say that what replaced the excellent rooftop facility of old is somewhat poor by comparison and does not have the same feel as the old facilities.
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Jersey Airport customer review

I would agree with the views of Christian Hodson re Jersey. It is modern airy and very spacious but the pre boarding areas are run down and tatty. There is a very large observation lounge upstairs giving panoramic views of the runways & aircraft etc. It is a bit odd that you cant go through departures & security until your flight is called We were lucky and had time to get our duty frees but at peak it must be like a rugby scrum. Ground & security staff very pleasant.
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Jersey Airport customer review

I used this airport in July for a short holiday and have to say I was surprised by how modern the facility is having always had the impression that the Channel Island airports would be very small and not have a lot to offer. The main terminal building is relatively new and is small without being too small. Check in is very efficient as is baggage reclaim staff are very friendly and since there are not many flights operating from the island the departure lounge is never busy. The only downside is that you cannot access the departure gates until your flight is available for boarding which can mean a very rushed visit to duty free ! The gate areas are not big enough to cope with a 150 seat B737 and are a little bit run down but as you are not spending a great deal of time there it's not a major issue. It is worth flying in by jet aircraft if you get a chance ( for example BMI Baby services from mainland UK airports such as Manchester / East Midlans ) as the scenic approach followed by the short runway make for a rather entertaining landing !
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