Jaipur Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 13 reviews
5/10
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6/10

"arrival procedure is fairly quick"

(United Kingdom)

Not Verified | Small regional airport, the arrival procedure is fairly quick, 5-10 mins after getting off the plane you are outside (if you’ve no hold luggage) Departures can be a bit hit and miss. I’ve used it twice now and as there are no departures currently between 1430 & 1700 it was empty when I arrived just after 3pm. The second time I arrived about 1230 & security was very busy although I was through in about 10 mins. Gates 1A, 1B & 1C are on the ground floor, M1 on the first and the rest on the second floor. The first floor also has the airports only lounge while the second floor houses a reasonable selection of quick food outlets and shops. Nothing pretty about it but pleasant to use.
Experience At AirportArrival and Departure
Date VisitApril 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"Good arriving experience"

(India)

Trip Verified | Good arriving experience (domestic). Not too busy, not long walk from aerobridge. Baggage arrived fast, wifi available but as most of the airport in India only if having Indian sim, almost impossible for non Indian sim. Washroom were ok, should have better and cleaner. Only one cafe at arrival, not any other option. No public bus from airport, only option is auto or cab, prepaid cab counter is there, also Uber/Ola.
Experience At AirportArrival Only
Date VisitNovember 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

"Has all the basic facilities a passenger needs"

(India)

Not Verified | Biggest and busiest airport in Jaipur, capital of Rajasthan. Has all the basic facilities a passenger needs, clean toilet, some food outlets, seating arrangements and some shopping options, also have a smoking zone and a lounge (but lounge is not worth describing, its pathetic). Wifi is available but if having non Indian sim them almost impossible to connect, as won't get OTP even if number is active they should do something about this. Security checks can be sometime time taking during peak hours otherwise ok.
Experience At AirportDeparture Only
Date VisitNovember 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"Very disappointed"

(India)

Not Verified | Half of the display screens are off and there is just one or two display screens on where the last row isn't visible due to the start menu of Windows. The staff are not helpful for any information and not even ready to listen to the passengers. The SR cafe does not accept online money and only demands cash even though Jaipur has a lot of COVID cases It's really pathetic to get this experience at the airport. Very disappointed.
Experience At AirportDeparture Only
Date VisitNovember 2020
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
no
4/10

"let's hope they improve the service"

(India)

Trip Verified | They have privatised the airport, so let's hope they improve the service. There are no places where a mother can change her child's diapers. It's a international airport and some minimum standards need to be set for an international airport, also the toilets are not clean.
Experience At AirportDeparture Only
Date VisitNovember 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
3/10

"bathrooms were so dirty"

(India)

Trip Verified | The bathrooms all over the airport were so dirty, they were like road side public bathrooms. So much of international tourist comes to this city and state. What an embarrassment.
Experience At AirportDeparture Only
Date VisitOctober 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
3/10

"Poor cleanliness in toilets"

(United Arab Emirates)

Not Verified | Pros: 1) Small Airport, easy to get around. 2) Friendly security staff. Cons: 1) Poor cleanliness in toilets. 2) No place to change baby diapers. You have make your baby sit between the wet wash-basins and hope that you infant/toddler doesn't fall of while you are putting aside the dirty diaper or when you are opening the new diaper for your baby. 3) Insufficient number of seats in the waiting/boarding area.
Experience At AirportDeparture Only
Date VisitApril 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"disappointing experience"

(Portugal)

Trip Verified | The burocratic process in all airports that I have been in India is very disappointing. I would not imagine that the fifth economy in the world would have such bad, slow and burocratic process & services implemented. Starting with the shocking fact that you need to have your boarding pass printed in paper otherwise they will not let you pass. In current days this mandatory paper no longer makes sense since everybody in India has a cellphone with internet connection. That causes delays and more queues in the airport that you could easily avoid. Also India was the only place that I lost a connection flight in my life. Flight was delay and the different airline companies don’t talk with each other and the customer service is not promptly. Very disappointing experience that I was not expected to face.
Experience At AirportTransit
Date VisitMay 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"washrooms not at all clean"

(India)

Not Verified | Parking washrooms are not at all clean. In the name of hygiene all they do is ask for money. After money also it was worst than you can imagine. Not even flushed. When I asked the person to clean, he refused to and said better you take your money back and leave. This is my experience with Jaipur airport.
Experience At AirportDeparture Only
Date VisitMarch 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
6/10

"pigeons flying all over"

(India)

Not Verified | Staff and facilities are fine i.e. they have options for food, kids play area and enough dustbins. However, I could see pigeons flying all over, at every floor which is very disappointing. It was not hygienic as they were spreading food particles and feathers everywhere and were also scary for kids. Airport management needs to pay immediate attention to this.
Experience At AirportDeparture Only
Date VisitOctober 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
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