Istanbul Airport

✅ Trip Verified | I consider myself a seasoned traveler, and therefore have experiences numerous airports around the world. This airport is by far the worse airport I have ever been to. Prices are extortionate everywhere. 3 times the normal price (for airports). Exchange rates are also ridiculous. Tried to exchange money, and was given a very bad rate. When I said no, I was given a slightly different rate which was a little higher. Still terrible and I didn't take it. But, since when do you have to haggle to exchange your currency? Also the WiFi is a big issue here. One hour free and you must pay a lot for more. I will do my absolute best to not return to this airport ever again. If I need to pay extra, or spend more time waiting for another flight, then so be it. Avoid this airport if you can.

✅ Trip Verified | The worst and expensive airport in the world. You need to pay for trolley and internet (only 1hr free bad internet) . All restaurants and cafe inside airport sell 3x what the price in Paris or Copenhagen. This airport is scam.

✅ Trip Verified | First time I ever used this airport and what an absolute disgrace. We had a 21 hour stop over in Istanbul after returning from a different country on the way to the UK. On the Turkish airlines website and even on the airplane entertainment screens it advertised a complementary night in a hotel if your stop over is more than 12 hours which isn't actually the case and misleading. When we eventually found the Turkish airlines hotel desk after about an hour of searching the lady that spoke to us at the desk was very abrupt and rude. I tried speaking nicely to her but it was clear she wanted me to argue with her with the way she was talking to me I tried to be nicer every time she shouted at me but it was almost like being nicer was making more angry. The attitude of staff in general around the airport was very rude. I will not be travelling to Istanbul Airport again neither will I be using Turkish airlines again. Absolute disgrace.

Not Verified | Surprisingly smelly bathrooms. The floors were wet too. The food prices are also extremely high. A small fast food meal was $18 US. Coffee was around $8. The worst part is the one hour of wifi, which is also difficult and slow to connect to and use. Before I knew it I ran out of that hour. Having free, fast wifi would've solved alot of other problems I had throughout my stay, namely my credit card not working and not being able to check the changing status of my flight. I can also back up the horrible security and immigration here too. Overall, the airport was well built and a sight to behold but these minor things are keeping it behind the middle-eastern competition.

Not Verified | Worst airport I’ve been to. They have no announcements for the flights. There’s only 1 hour of free internet which you have to obtain via scanning your passport or you have to receive a code via sms. That’s it for the hospitality, which they always boast about! The staff is on edge, unfriendly, rude and disrespectful. I’m never going to come to Turkey again. I think it’s time for the airport staff to wake up, rude and disrespectful is not modern or will be tolerated!

✅ Trip Verified | Completely over the top security - 2 x standard security including before you even enter terminal. The worst part was the added security at the gate where randomly people were searched in front of everyone and bags were emptied and scanned. They showed little respect for personal property and were rude too.

✅ Trip Verified | Airport is nice and clean. Turkish Airlines needs to provide more information regarding the long layover. I tried to go on a tour of Istanbul provided by Turkish Airlunes. At point of origin ground crew has no information about it, so when arrived at Istanbul and tried to get more information airport staff was not much help, only says 2 things passport control or transfer, mask about the tour so they say go to passport control. Ask the next one for the same answer. Finally found a counter that says touristanbul, was not much help. So, I go to passport control then immigration officer says why are you here go to transfer, I explained that I had a long layover and wanted to on Turkish Airlines Istanbul tour, she says over there transfer not here, here Istanbul. So, I say fine forget about it. Airport staff was not helpful, feels like they don’t want you there. Flight was great, cabin crew was great. Istanbul airport is nice and clean, staff not so much. 0 points for helpful and friendliness.

✅ Trip Verified | Great new building. Too much walking. Access to wifi is like living in Russia or Iran. Lack of seating Lack of toilets-each only has 3 (male) dunnies. Extortionate exchange fees. Lack of staff and progress through the check points - Would not use again if I had choice.

Not Verified | The Airport is Vast and getting to any point involves a long walk. There is literally no seating to be found, the only seats being in Cafes and Restaurants which charge eye watering Prices for basic items. Beware of being ripped off with Exchange Rates and be prepared to scan your Passport to get one hour of poor Internet Access. Flights are only announced 30 minutes before Gate closure making it challenging to get to the Gate in time. I could go on, but instead suggest you avoid the experience like the Plague.

Not Verified | I had a three hour stop-over in the new Istanbul International Airport. My first impression on arrival was that it is a vast cavernous space, with endless walkways and little seating. The walkways were as long as the eye could see, getting anywhere involved long, long walks. There was little signage and I couldn't find any manned information desks. After walking ages I eventually got to some boutique style shops, fast food places and a few bars, all of them extremely expensive, a 500 ml beer in a plastic cup cost me an eye watering £9. What airport staff that were around seemed demoralized, curt and reluctant to give any meaningful information. Free WiFi is available but you have to swipe your passport to get one hour’s free WiFi, I declined; What was the WiFi provider going to do with such comprehensive and sensitive information? I eventually found the gate number for my flight, it took me 20 minutes fast walking to get there. As a seasoned traveler this is the worst terminal I've been to, gargantuan and dehumanizing, avoid it if you can. The photos I've uploaded show the busiest areas, much else was cavernous empty space devoid of people.