Islamabad Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 43 reviews
4/10
No Skytrax Rating
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Islamabad Airport customer review

At least once every three months I end up at Islamabad Airport as an international passenger. It is simply a night mare going through this airport. The size is not the problem it’s the people working and hanging around the airport. The new bigger airport will be bigger problem for the passengers. With correct education and management the current airport is sufficient. An immigration officer to stamp an entry stamp on Pakistani passport takes 1 hour to deal with 7 to 10 passengers as he/she is forced to use some sort of database. Their typing speed is about 1 character per 40 sec provided they are undistracted by relatives arriving same day. While departing for each passenger there is change over of 10 counter staff before you are issued with boarding pass. In simple words no point of building a new airport.
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Islamabad Airport customer review

The worst airport terminal I've experienced! and this is the nations capital! I was going on to Manchester UK and PIA had quoted me a four hour check-in and others 5 hours. From arriving to entering the departure lounge took 1 1/2 hours. Is it really going to be four or five years before the new terminal is complete?
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Islamabad Airport customer review

Present Islamabad Airport although a very old building has reached a point where it cannot be expanded anymore. However new Airport is in works at a new site far away from present location. Present airport just cannot handle more than one international flight easily because every time I have gone to Islamabad as a international arrival the place looked like a fish market. The airport staff was courteous and polite. I just hope that all problems are solved when the new airport is built by 2008-2009.
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