Incheon Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 162 reviews
6/10
No Skytrax Rating
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5/10

Incheon Airport customer review

(United States)

Very modern airport. The concourses are quite long but there are people-movers and even club cars to get passengers to where they need to go. The transit hotel where passengers can get a room shower massage internet/entertainment and something to eat seems like a good idea to me though I didn't check it out personally. It did seem to me that ICN is more like a duty- free mall - lots of designer names and prices to match. There are also lots of places to eat and their prices are also high (I paid $2.00 for a can of soda pop). The terminal itself is very clean and bright the waiting areas are large with big flat-screen TVs (usually with Korean programming) and the seating is comfortable. I found at least 2 internet kiosks there are 3 money exchanges and the employees are friendly and helpful. I didn't have to go through customs but I did have to go through security inspections which were quick and painless. It seems like they plan it so that your arrival gate isn't too far from your next departure gate.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Incheon Airport customer review

(United Kingdom)

Spent quite a few hours in Incheon on transit to and from Manila from Heathrow. It is like a little city everything you will ever need. It is spotless on the way back landed at 04.40 most of the shops are shut but slept well on the seats till 07.00 when things had woken up. the 8.5 hours waiting were not a problem. Staff very helpful plenty of meal choices and a hotel if you need to have a room. This is without doubt the best airport in the world.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no