Incheon Airport

Transfer system is appalling. Needed to get boarding pass for onward flight. Found out the desk is in another terminal. Take the shuttle and find out they wont open for my flight for 3 hours. Unable to go back to other Terminal where I can book myself into a lounge and end up stuck for 5 hrs in discomfort rather than relaxing in a lounge.

The cleanliness standards are excellent airport is convenient and well designed. Transportation to Seoul is affordable and frequent and the immigration staff are welcoming. My transit upon arrival from the U.S. was efficient and my luggage although not business arrived seamlessly and with very minimal wait. The facilities offer Korean entertainment lounges and spa/hotel facilities which transit passengers may use.

One of the best airports I have been to - great facilities thoughtfully planned. A nice addition are the presence of volunteers to help direct passengers to the shops/terminals they wish to go. The transit lounge is open to all passengers is a much-appreciated bonus. Check-in personnel were efficient and pleasant. The security staff were polite.

Beautifully designed and plenty of shopping and services but do not book a transit time here of less than 1.5 hours as you won't make it. Passengers in-transit need to go through a separate security screening and for some reason the Ministry of Justice officials refuse to put more than one team of screeners at either of the transit area security posts. This means your Airbus 380 arrives with say 200 passengers who are transiting through to other destinations suddenly appearing at a security checkpoint manned by 2 screeners. The airport was designed for multiple lanes but for some reason the Ministry doesn't use them. In my case we had the full gamut of angry passengers crying babies people needing to use the facilities but unable to leave the line and the inevitable missed flights because of 1 hour long transit security lines. I thought my experience might have been a quirk/unusual but upon my arrival in Phnom Penh and several days here comparing notes with others this is a widespread complaint about Seoul Incheon.

Went from the Central Bus Station in Seoul where you can both check-in and go through immigration. You use normal security then the VIP queue for immigration and thus get a time advantage. The airport is good - only limitation being that some of the duty free sells in USD and catering is not extensive.

Good relaxing lounges with internet for free. Good shopping selection and transport to city centre no long queues to get in or out. Spotless. All in all great.

It was one of the best airport I have ever been to. Most of time my business trip went through Singapore or Hong Kong. This Incheon was the best. Especially it is really clean compared to two other main ones mentioned above. Airport Layout was very simple and straightforward. Easy to understand. Staff are kind. Only thing negative was shopping experience - it doesn't offer extensive shopping choices.

On a flight from Japan-LAX I had a 13 hr layover in Seoul. Security is very quick customs was a bit slow but I don't think that was anyone's fault. It's very clean and modern and great for transit. I took advantage of the rest area free Internet and free shower rooms. My flight didn't leave until 1.30am but the whole airport shuts down at 10pm leaving me with nothing to do for 3 hrs. Places that were supposed to be open were unmanned on one side of the airport and manned by a girl on a cell phone on the other. I would hope that with all the late flights they have coming through Incheon they would add some more late night services.

Very clean nice temperature control wide range of choices at duty free shops delicious food very fast security check & immigration process friendly staff. Free wi-fi everywhere and love the Naver Square where you can choose any laptop and use it as long as you want. Very easy to navigate even if it is your first time at ICN. Swift connections and chairs are comfortable enough to sleep on. I've been to many airports but I still believe ICN is the best airport in the world.

I had a chance to visit Incheon Airport in Korea one of the most advanced and attractive airports in the world recently during my business trip. The first impression I got when I stepped in was a very clean and well-organized layouts. All the facilities and stores around were easily noticed and the signages were well positioned to guide people in the building. In addition to the outstanding structures in hardware standpoints they also give excellent cultural events regularly inside of the airport at free of charge to visitors. When I was there they showed some kind of Chinese acrobat performance on the open stage centred 1st floor of the building. Many people were enjoying the show with big applause and it seems they never got bored waiting for their flights or someone arriving. The event schedule let me know that almost every week they are having a couple of such good events not just one time in a certain period of time. I really enjoyed the show and had a pleasant experience.