Hyderabad Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 70 reviews
5/10
No Skytrax Rating
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8/10

Hyderabad Airport customer review

(United States)

Traveled HYD BOM and after 4 years since opening its still a great airport. Very well maintained with almost no lines for security. Food stalls very well priced and everyone very helpful. Would not hesitate to use in the future.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Hyderabad Airport customer review

(Australia)

I have been using Hyderabad airport since it commenced operations. What I am really impressed with is that they have maintained this airport to the initial high standards. The design and look and feel are very contemporary and I like the way they have incorporated local art. I have visited the new airports at Delhi Pune Mumbai Bangalore etc. Easily the best airport in India.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Hyderabad Airport customer review

(India)

The departure concourse is a little cramped but with decent natural lighting. The arrival concourse (called the airport village) is very disappointing - one has to pay Rs. 20 to just walk in and use the amenities in the arrival area those being only shops. And the paid mostly unclean toilets in the level add to the stink. For those passengers departing from the airport one walks into a swanky hall with the check-in kiosks. (Online baggage screening here- so no problem of a separate security check for baggage). Followed by a security check the passenger may proceed to the gates. There is a beautiful view of the airfield and seating is extensive. Food is sold at inflated prices here and plenty of toilet amenities duty free stores etc. The arrival and transit is swift but the airport could have done things way better than that. The staff courtesy could improve.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
9/10

Hyderabad Airport customer review

(India)

Flown into and out of HYD about 6-7 times in the last one year on flights to BOM Pune and Goa. It is a clean and extremely functional area. The only problem is the lack of eating establishments once past security. Otherwise the staff and functionality of the airport is great. Arrivals is always quick and easy and eating outside the airport offers many choices. very happy to use the airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Hyderabad Airport customer review

(United States)

This is a beautiful airport but the service provided does not live up to its mark. My husband a first time visitor to India and I got cheated with weighing the luggage at the Jet airways ticketing counter. They calibrated the scale to show few extra kgs on our luggage and were trying to ask for a bribe. This can be avoided by installing weighing machines near the ticketing booths like Bangalore airport did for passengers.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Hyderabad Airport customer review

(Australia)

I used Hyderabad as a transit airport during my recent Pune-Chennai trip. I had a 60-minute transit at the airport between two Jet Airways' flights and ground staff at Pune airport warned me about the possibility of me missing the flight. The airport had a separate route for the transit passengers which made life easier. Overall the facilities were top-notch for the domestic passengers with sufficient food outlets and shopping options. Unlike in many of the other Indian airports the food outlets provide receipt for the purchase as a practice without being requested for.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Hyderabad Airport customer review

(Malaysia)

Transferred through last week on an International flight. Nice new facility and in terms of layout / decor streets ahead of the old airport. Bureaucracy for security and transit remains tiresome and for that reason I can never see India developing any world class transfer airports. Departures area clean and tidy with plenty of seating free WiFi but had to register and could not access with non-Indian cell phone. Beware of the terminal catering facilities whilst using the washroom was disgusted to see a member of staff from one of the catering concessions emerge from a cubicle and not wash his hands. Come on isn't it 2012!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Hyderabad Airport customer review

(United States)

HYD-DXB. Used this airport 4 times a clean and organized airport. Check-in was a breeze and security screening was quick. There was WiFi in the departure area. Clean waiting area and clean restrooms. Air conditioning was very good.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Hyderabad Airport customer review

(United States)

Recently used this airport thrice (2 arrivals and 1 departure). The airport is very nice by Indian standards. There is a peculiar situation. With us visiting Hyderabad after several years several of my family members came all the way to the airport to see us off. After the bags were checked in though We weren't through the security check yet we were not allowed to go out again. There were notes stuck all over about not being allowed to go out. The send-off party paid hundred rupees per head just to stand for more than an hour on the other side of a railing to chat with us. There was a cafeteria but no way for all of us to go there and sit. They stood for a long while and finally bid us a premature goodbye. The passengers and ticket-holding visitors should be allowed inside the cafeteria and only passengers be allowed into the baggage check-in area and further if security is a concern. The restaurants and shops are losing business due to the current arrangement and the passengers and the send-off parties are put to unnecessary inconvenience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Hyderabad Airport customer review

(United Kingdom)

Been through this airport a number of times and I find it the best in India. A nice landscaped and well signed access road takes you to the terminal with ample parking. The only drawback there are just 2 (1 each for domestic and international) entrance points and 2 exit points at dep and arrival levels for passengers and these get very crowded. The main terminal hall is airy well lit and smack clean. One doesnt feel congested with a good and organised number of check in counters. Very impressed to find a laptop and mobile charging kiosk in the checkin hall itself .The dep area has an array of different food joints duty free shops (overpriced) children play area small smoking room and also a prayer hall. The arrival hall is pleasant with quick immigrations except that on most occasions it takes a good while for baggage to come on the belt. There is porter service available but felt its over priced too. Located outside just before the pick up and parking area are again a few shops atms food courts and a pay and use lounge. Overall a vast improvement from the old airport and miles ahead of other indian airports.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no