Hyderabad Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 47 reviews
5/10
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9/10

Hyderabad Airport customer review

(India)

Flown into and out of HYD about 6-7 times in the last one year on flights to BOM Pune and Goa. It is a clean and extremely functional area. The only problem is the lack of eating establishments once past security. Otherwise the staff and functionality of the airport is great. Arrivals is always quick and easy and eating outside the airport offers many choices. very happy to use the airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Hyderabad Airport customer review

(United States)

This is a beautiful airport but the service provided does not live up to its mark. My husband a first time visitor to India and I got cheated with weighing the luggage at the Jet airways ticketing counter. They calibrated the scale to show few extra kgs on our luggage and were trying to ask for a bribe. This can be avoided by installing weighing machines near the ticketing booths like Bangalore airport did for passengers.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Hyderabad Airport customer review

(Australia)

I used Hyderabad as a transit airport during my recent Pune-Chennai trip. I had a 60-minute transit at the airport between two Jet Airways' flights and ground staff at Pune airport warned me about the possibility of me missing the flight. The airport had a separate route for the transit passengers which made life easier. Overall the facilities were top-notch for the domestic passengers with sufficient food outlets and shopping options. Unlike in many of the other Indian airports the food outlets provide receipt for the purchase as a practice without being requested for.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Hyderabad Airport customer review

(Malaysia)

Transferred through last week on an International flight. Nice new facility and in terms of layout / decor streets ahead of the old airport. Bureaucracy for security and transit remains tiresome and for that reason I can never see India developing any world class transfer airports. Departures area clean and tidy with plenty of seating free WiFi but had to register and could not access with non-Indian cell phone. Beware of the terminal catering facilities whilst using the washroom was disgusted to see a member of staff from one of the catering concessions emerge from a cubicle and not wash his hands. Come on isn't it 2012!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Hyderabad Airport customer review

(United States)

HYD-DXB. Used this airport 4 times a clean and organized airport. Check-in was a breeze and security screening was quick. There was WiFi in the departure area. Clean waiting area and clean restrooms. Air conditioning was very good.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Hyderabad Airport customer review

(United States)

Recently used this airport thrice (2 arrivals and 1 departure). The airport is very nice by Indian standards. There is a peculiar situation. With us visiting Hyderabad after several years several of my family members came all the way to the airport to see us off. After the bags were checked in though We weren't through the security check yet we were not allowed to go out again. There were notes stuck all over about not being allowed to go out. The send-off party paid hundred rupees per head just to stand for more than an hour on the other side of a railing to chat with us. There was a cafeteria but no way for all of us to go there and sit. They stood for a long while and finally bid us a premature goodbye. The passengers and ticket-holding visitors should be allowed inside the cafeteria and only passengers be allowed into the baggage check-in area and further if security is a concern. The restaurants and shops are losing business due to the current arrangement and the passengers and the send-off parties are put to unnecessary inconvenience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Hyderabad Airport customer review

(United Kingdom)

Been through this airport a number of times and I find it the best in India. A nice landscaped and well signed access road takes you to the terminal with ample parking. The only drawback there are just 2 (1 each for domestic and international) entrance points and 2 exit points at dep and arrival levels for passengers and these get very crowded. The main terminal hall is airy well lit and smack clean. One doesnt feel congested with a good and organised number of check in counters. Very impressed to find a laptop and mobile charging kiosk in the checkin hall itself .The dep area has an array of different food joints duty free shops (overpriced) children play area small smoking room and also a prayer hall. The arrival hall is pleasant with quick immigrations except that on most occasions it takes a good while for baggage to come on the belt. There is porter service available but felt its over priced too. Located outside just before the pick up and parking area are again a few shops atms food courts and a pay and use lounge. Overall a vast improvement from the old airport and miles ahead of other indian airports.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Hyderabad Airport customer review

The best airport in India. Entry easy with lots of check in desks very well lighted with high high ceilings gives the airport a very large feel to it. Airport was spotless and they have maintained it well. Many different check in options including self service kiosks and desks available. Security very easy to get through with no lines noted. After that there are many eateries and shops available which allow for all different tastes. Boarding is via aerobridge at every gate.
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5/10

Hyderabad Airport customer review

I have been through the airport 2 times since its opening. I rate this airport as one of the best airports in India and well maintained. Even the Immigration was very fast and no wait with more than 20 counters. Even the baggage arrival took just few minutes. No hassle from customs - excellent facilities with free wi-fi.
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4/10

Hyderabad Airport customer review

New airport (Rajiv Gandhi) is out in the middle of nowhere - a good 60 minute drive from town in moderate traffic - but is definitely miles ahead of the old airport and far better than Chennai Delhi or Mumbai. The one thing you'll notice upon getting in or out of the terminal is the crowd control - you don't have to fight through the thousands of gawkers that normally congest the entry gates. The check-in area is spacious and unlike other airports in India you don't have to get your bags pre-screened before going to the check-in counter. Security check is a breeze and there is a better selection of shops and restaurants than the old airport (albeit badly overpriced). The terminal building itself is clean airy and bright with adequate seating at the gate areas and has clean modern bathroom facilities. The negatives - the distance from the city the exorbitant parking fees (300 rupees just for your driver to wait for you) high prices for food and drinks in the terminal and the bags take a good while to get to the carousels. Signage for the shops and restaurants is also terrible though hopefully this will get fixed over time.
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