Hyderabad Airport

Not Verified | Worst services at arrivals. There is no proper guidance, there were five flights landed and hundreds of people there, and only handful of persons to manage them. No social distancing was followed and staff were reluctant to assist the passengers, and were rude all the time

✅ Trip Verified | I and my wife were travelling to Dubai and for a 10am departure we had to arrive 5.30am to take the Rapid Covid Test. After giving the sample we went inside the departure lounge where there was no place to sit. People were thronging with half of them not wearing masks also. The test result was supposed to come in 45 minutes but it took about 2 hours. Every 10 minutes one boy comes with a bunch of reports and starts shouting the names. A large crowd gathers around him jostling unmindful of social distancing. It reminds one of a fish market. I had to follow up for the report a couple of times before finally it came. It delayed our check-in process. Airport has no adequate infrastructure and things are not properly organised. This process could have been well organised. We understood the glaring difference when we landed at Dubai airport where things are done most professionally. I am disappointed with my city's airport and how it's handled. Buck up RGIA or you will not be reckoned for any good things.

Not Verified | Accessing WIFI is only possible if you have a SIM card active in your hand/mobile ready as they OTP based login. It is a disgusting process to connect, how do travelers have an Indian sim card on arrival. While in other countries, the ease of connecting to WIFI without OTP is quite awesome. It is paramount important to communicate and catch up transport.

✅ Trip Verified | This is the worst airport in India in terms of the staff behaviour and help. I would like to call upon the Security Check guys who enjoy irritating people and misusing their powers to talk rudely to people. I had a flight from Lucknow to Bangalore via Hyderabad on 14th March 2020. I have Tennis Elbow in both of my hands due to which I can hardly pick up anything and when the pain increases. When I reached the HYD airport domestic security check I saw 2 police staff members talking in a very rude way (I was at the right most security check counter). I was asked (along with other people in the queue) to take out all the electronic items, belt, wallet, outside in a tray which I did fine. After that I saw that I needed to hold the tray in order to put it in the scanner so I did that with all of my hand injuries. While collecting the hand baggage I found that it was kept aside so I asked the security personnel very politely why it was kept aside, to which he replied very rudely that "school khatam ho chuka hai, abhi tak samaan handel karna nahi aaya!!" (meaning "school is over but still you don't know how to keep your things properly!"). So I asked him to check in the bag to see if I have missed something because I had taken out all the things they have asked for. Then he opened the bag saying: "Don't ask me to check, I will check on my own". To his surprise, he could not find anything except a pair of goggles, he started talking even more rudely and threatened to keep me in an inspection room. Then he asked me to make some adjustment to the bag even after I told him that I had an injury in both of my hands. I can clearly see that he was enjoying the pain I was in while doing those adjustments. After that he kept my bag for one more scan and left that security counter.

Not Verified | The absolute worst airport I have been to. Disgusting and the security staff (especially the women) are so rude it is actually funny as they try to be all important!

Not Verified | I have flown to many cities in the county. I must say Hyderabad airport is the worst airport in terms of passenger/visitor treatment. The CISF staff is very rude and shouted at us for no obvious reason. It is understandable that they might have had a tough day, tired. That doesn't mean that they can talk in a rude manner with passengers. We do not pay thousands of rupees on an air ticket just to get harassed by these puny security personnel. I had to shell out 200rs parking fee for just one hour. I would not recommend any one to fly in and out of Hyderabad unless you have a chartered flight. Worst airport in the world. Even the lavatories in the airport are filthy.

Not Verified | I’ve traveled to 62 countries and arriving and departing from Hyderabad is disappointing! For a country with such excellent IT college graduates I know personally working in the US, the use of technology in this airport is abysmal! 1) Entering the country is done all in paper form and takes forever! 2) Leaving the country is easier but the international terminal is very sparse! With seating for about 70 prior to going through customs. 3) There is one soda machine, Indian rupees only. Soda 100 rupees. 4) 1 snack shop they do take credit cards. 5) WiFi is free (If you can acces it and retrieve the damn OTP pin code), what moron tested this system! 6) Boarding counters open 3 hours prior to departure!

✅ Trip Verified | The airport needs lighting first and foremost when I arrive at the airport specifically in the morning it looks dull and dark, neatness is worse and the airport is so cramped as it looks better while exiting but while entering into the country. It gives you the feeling that the country is very poor. Trolleys are of worse quality and hard to drag them in the desired direction, only one belt keeps running at all times irrespective of any number of flight arrivals. The user development fees charged by the airport is way high when looked at the condition, I strongly believe the airport needs to be refreshed to match international standards. All the standars which are boasted are purely checked list based, they are there for names sake.

✅ Trip Verified | Rude CSIF staff response at the baggage security check. Probably they are going through rough times day and night and tired. Still, I did not expect such rude/rough responses which disgrace the honourable position. Overall was a bit disappointed with the actions during my journey.

✅ Trip Verified | The luggage handling at Hyderabad deserves to be awarded the worst in the world. Luggage clearance typically takes 60-90 minutes but the monitor claims otherwise. There is no ground staff to handle queries with knowledge. Customs department is over zealous in screening luggage causing inconvenience to passengers. Duty free shopping messages on public address system urging passengers to buy because your luggage is delayed is a comical way to sell their merchandise. There is no water for drinking or counter to sell water. No manager to address the issues at arrival hall can be seen. Each passenger arriving by International flight pays INR 1700 which is the highest in India. But arrivals service whether domestic or international is the poorest in the world.