"cold and unfriendly atmosphere"
F Karner (Germany)
✅ Trip Verified | Departure area has a cold and unfriendly atmosphere. Security procedures are tedious and unnecessary complicated. Personnel is very unfriendly. Bomb Squad personnel kept batteries and sweets at will for their private use. Overall there is a great discrepancy between the warm and friendly welcome on the arrival site (although the building itself is also cold and unfriendly) and the cold and aggressive behavior on the departure site.
Experience At Airport | Departure Only |
Date Visit | October 2024 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"airport is one of the worst in the world"
Jakub Kursa (United Kingdom)
Not Verified | This airport is one of the worst in the world, plagued by senseless security checks and disgusting toilets. The toilets are filthy beyond belief, with floors covered in vomit, broken fixtures, and foul odors that hit you the moment you step in. Many toilets are unusable, with no toilet paper, and the sinks are caked in dirt, making it impossible to wash your hands properly. It’s a complete lack of hygiene. There’s also zero respect for women and people in wheelchairs, making this an awful experience. The staff are unprofessional, and shockingly, even in the unsanitary toilets, people are asking for tips. Despite the country relying on tourism, they treat visitors like animals. The atmosphere is hostile, with staff shouting and making rude, degrading comments. After four visits, this is definitely my last trip to Egypt. You have no idea how many people won’t be returning after being treated this way.
Experience At Airport | Arrival and Departure |
Date Visit | September 2024 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"airport is a complete disaster"
Niklas Kröss (Austria)
Not Verified | This airport is a complete disaster. The staff (except the one dude who did the first sec check with a smile on his face) was very rude. As we had to fill a form, they didn‘t even give us a pen after asking them about 3-4 times-we literally just got ignored. After that, i don't even know what‘s the purpose of that-we needed to di 3 more sec checks, all very unfriendly. 2 of them asked me about my girlfriend who was by my side: „she good or bad“?? I went to the toilet before departure back home, a security guy in the toilet rooms was harrassing me to give him some euros so i could get out of the toilet.
Experience At Airport | Arrival and Departure |
Date Visit | September 2024 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Recommended | no |
"never go there again"
Cristian Chiriac (Romania)
Not Verified | The people at the security control started yelling at us, I was holding my 2-year-old boy who had started crying, their attitude was disgusting, we will never go there again, I'm sick of the way they reacted, I don't recommend anyone to go there.
Experience At Airport | Departure Only |
Date Visit | April 2024 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"Staff is unbelievably rude"
Ilse van Krieken (Belgium)
✅ Trip Verified | Staff is unbelievably rude. With the exception of 1 or 2 staff members, everyone is really unfriendly, treats you disrespectfully, to say the least. Furthermore, if the excessive controls were really about safety, entering the airport, you wouldn’t be approached by a security guy, with the offer to avoid all controls if you pay 20$ per person. What’s that all about? My desire to ever return to Egypt is completely gone after the way people are treated when leaving this country. And this is a real shame, because people in our holiday place (El Gouna) were really warm and friendly, and tourists make a good contribution to Egypt’s economy.
Experience At Airport | Departure Only |
Date Visit | March 2024 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"staff at the airport were arrogant"
Sandra Amed (Belgium)
Not Verified | Worst security check ever I ever experienced. At the first check I did not understand that I to put my feet on the box initiated, I asked the lady and she started yelling at me. She kept yelling ASIM, I told her, sorry I do not understand I don't speak Arabic, she didn’t stop yelling asim. (Still don’t know what it means) Also most of the other staff at the airport were arrogant and very unfriendly. And another issue: no toilet paper. Dirty toilets, unbelievable. We spent our money in Egypt during our holiday in restaurants and shops, and then this is how you get treated when you go home. I give point 1 for that one nice person that worked there.
Experience At Airport | Departure Only |
Date Visit | March 2024 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"toilets were horrendous"
S Morton (United Kingdom)
✅ Trip Verified | All was going well with check in and security until the police at the final X-ray machine took a liking to my cartridge razor blades. They took a full pack of five blades off of me and they didn’t go into the bin. Wife stated that the toilets were horrendous and the attendant was only there for the tips.
Experience At Airport | Departure Only |
Date Visit | February 2024 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"rude and hopeless to deal with"
Helen Dormer (United Kingdom)
✅ Trip Verified | The staff at the check in Desk, for Wizz Air were rude and hopeless to deal with. We went to check in and even though I’ve been assured by Wizz Air that I could check in at the airport they wanted to charge us £45 per person unless we checked in online. They wouldn’t listen to me, particularly when I said I was deaf and was unable to hear them. I went off with my husband to try and check in online, but my Internet on my phone was full too and by the time I’d managed to actually get onto the website the check in had closed. The manager, who had previously been shouting at me, kept grabbing hold of me, even when I told him to stop touching me and is in serious need of diversity, training and general management skills. I will never travel to Egypt again, as I’m not giving these people my money.
Experience At Airport | Arrival and Departure |
Date Visit | December 2023 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"Rude staff at passport control"
Jackie Trem (United Kingdom)
Not Verified | Rude staff at passport control. Snatching bags and emptying. Told us to throw away unopened bottles of water but others were able to take through. KFC only running with 2 staff serving. Absolute chaos. Manager stands by watching everything, however, he does not help out with serving his customers.- food was very good though. Toilets disgraceful. No paper in ladies toilets, not in any cubicles. Duty Free with half empty shelves. No staff other than on one checkout - vodka was very cheap though. Beware, on arrival the fee for a Visa is $25 (dollars) They will take £25 UK pounds too and when you question it 'that's what it is' came the reply.
Experience At Airport | Arrival and Departure |
Date Visit | December 2023 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | no |
"toilets were absolutely disgusting"
Faith Saunders (United Kingdom)
Not Verified | This has to be the most ridiculous airport on earth. I expect security but not to the level of this airport. I witnessed one security guard check a young man's bag, take out a brand new bottle of aftershave and then proceed to spray himself all over before putting the aftershave back in the box. When the young man queried it with him the security man became menacing and threatening. The same security guard then took a wallet out of the grey tray that belonged to an elderly gentleman and began rummaging through it. Luckily it appeared to be empty of any notes. Top tip - do not put anything valuable in your hand luggage that you do not want the security guards to use. Wanted to purchase items in the duty free shop but was told by shop manager that 'I don't like Egyptian money'. You live and work in Egypt so what is wrong with spending the money? Also is 'world of duty free' not a global company? Visiting this airport is enough to put you off visiting Hurghada when you know that you have to pass through this airport to get home. Did not like the fact that the toilets were absolutely disgusting. Wet, dirty floors and no toilet rolls or hand drying facility. AND then the cleaner waits outside asking for a tip! For what??
Experience At Airport | Departure Only |
Date Visit | November 2023 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | no |