Hurghada Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 11 reviews
4/10
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5/10

"prepare for a stressful departure"

(Germany)

Trip Verified | Hurghada Airport is a rather modern Airport with a lot of security. So prepare for a stressful departure. You pass through security before entering the airport and through another security check if you go to the gates. Signs are everywhere, prices at the Airport are high, seating is available. Wifi does not work.
Experience At AirportDeparture Only
Date VisitMarch 2020
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"got to be the worst airport"

(United Kingdom)

Not Verified | This has got to be the worst airport in the world. It’s total chaos in both departures and arrivals. No organisation, extremely rude and unhelpful staff who have absolutely no care or consideration for stressed out travellers. The check in staff are obviously working on a commission and demanding payment for baggage already Pre paid for! I almost missed my flight despite being at the airport 3 hrs before departure, I had no time to go to the shop or even the toilet before running to get my flight. Men and women have to queue separately at one of the many screening checks, I accept and appreciate good security but their checks are outrageous! You have to be checked several times before you get to the departure gate, people were losing items and their other family members in the chaos due to the male and female queuing system and staff didn’t want to help! Our flight lost its take off slot due to the late arrival of most of the passengers stuck in security. I will certainly never be visiting Egypt again, if you go away to get some rest and relaxation this airport experience leaves a very bad lasting impression and stress levels through the roof!
Experience At AirportArrival and Departure
Date VisitDecember 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
9/10

"I personally love this airport"

(United Kingdom)

Not Verified | I personally love this airport. Staff are very helpful and friendly. Flying with 7 of us would usually be a hassle but staff were so kind it was not. Only complaint is that they sent one of our bags on the Manchester flight and not the Gatwick flight.
Experience At AirportArrival and Departure
Date VisitNovember 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
2/10

"Security queues are ridiculous"

(United Kingdom)

Not Verified | This has to be the worst airport in the world. Security queues are ridiculous. 3 different sets of security that are seriously under staffed. The same guy viewing the scanner then stops the scanner to check suitcases causing extremely long queues. It took 2 hours to get to the lounge so arrive early! Awful attitude from passport control and security. You are made to feel like a criminal trying to escape Egypt. Rip off prices on beverages also. Real shame as most Egyptians working in tourism can't do enough for you.
Experience At AirportDeparture Only
Date VisitMarch 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"Ridiculously expensive"

(United Kingdom)

Not Verified | Ridiculously expensive. About double or triple UK prices. Staff are very harsh with disabled assisted passengers, security is terrible since the porters want large tips in return for VIP services. I feel the passengers must express their concern at airport prices.
Experience At AirportDeparture Only
Date VisitFebruary 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"not enough staff"

(United Kingdom)

We arrived at 3.45 for a flight at 6.50. I reckon this was the new airport. Building very smart. Not enough staff. Queues and queues, for x-ray, check in, x-ray, passport control. That took 2 hours, by then almost gate opening time. Food and water was extortionately priced. Do not buy. It's cheaper on the plane. Then we needed Gate 52 which was not signed properly. We were directed to the wrong gate and walked for 50 minutes trying to find our gate. The plane was late (also not signed). Long, long wait for plane including a very long time standing in a very hot bus where I drank all my very expensive water. A horrible, very horrible experience. We spent more time in queues than we did in the air. Also, rip off people in loos wanting payment for showing us where to go. Was disgusted.
Experience At AirportDeparture Only
Date VisitNovember 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
no
7/10

Hurghada Airport customer review

(Egypt)

I can't wait for the opening of the new terminal. The old one looks okay. There must be at least one lounge for business class. It has a nice apron view with sunset appears behind the bulky mountains. The services are okay. Staff are okay. Needs some improvements in facilities and entertainment.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Hurghada Airport customer review

(United Kingdom)

The last time I was at Hurghada Airport (some 6 years ago) it was a building site and it still is although now all building work has stopped. Arrival was chaos to say the least with long queues to pay for a visa and even longer unmanaged queues to get it stamped. The price you pay seemed to be somewhat variable depending on where you paid for it $20 at the official desk (for the visa stamped $15) or cheaper from some of the tour guides. Our baggage had arrived by the time we got to the baggage hall (45 mins from arrival) but had been dumped off the belt onto the floor in the general area of a belt – finding it was difficult. The security queue on our return was long and fast track was on offer for €10 but this really would have been a waste of time because the queue moved fast. Check-in was very fast with short queues for my flight (not sure why it was so good) and the subsequent queue through emigration and then security again was fast. The bazaar designed to relieve you of money beyond security was doing a good trade but the duty free alcohol prices were more than those payable on our plane only cigarettes being cheaper. The departure area was large with plenty of seats a little warm and no free wifi. Burger King have a stall but all other food areas were limited in choice and very expensive – water £3.25 for 0.75litres. We were bussed to and from our plane efficiently and without too much delay. Overall this airport experience was not frightful.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1/10

Hurghada Airport customer review

Airport rebuild taking place - overcrowded and queues everywhere no room at any of the Cafes landside or airside. Although we had 'Meet Greet and Assistance' service which made our progress a lot easier other passengers were treated appallingly over luggage and other issues. There was to be polite some very 'sharp' practice going on from shop staff to public toilet attendants with the prime objective of relieving as much money as possible from passengers. Such conduct bordered on intimidation - when challenged staff lost the ability to speak anything other than arabic. Facilities were dirty shoddy and unkempt. We will not use this airport again. If you do ensure you have 'local' assistance to represent you - it will be worth every penny.
no
3/10

Hurghada Airport customer review

The airport is close to the town and is currently undergoing a continuous rebuild. Initially you pass through a general screening x-ray security gate (bags passports etc). There were very long queues because they were also using the baggage screeners (at a peak time of the day) to screen cases of duty free being taken through to the shops and also crates of milk. Check-in was fast but the check-in staff tried to convince many passengers that their baggage (which was within weight limits of the way out) was now over weight and surcharges would have to be paid. Perhaps the fact that some of the scales read 3 kg when unloaded and others read 12 kg might have had something to do with it! Immigration and further security was efficient. Once airside it resembles a bazaar with numerous shops adopting the hardsell approach to things you did not know you wanted. The toilets have clear signs saying "No Tips" but the view of the attendants is that the notice only applies to staff. Food and drink is available (very expensive water is £3 per 500ml) and duty free prices are in dollars and are also very very expensive. The gate areas are large with bussing to the planes. Smoking seems to be allowed everywhere.
no
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