Hong Kong Airport

Customer Reviews

5 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 293 reviews
6/10
5 star Skytrax Rating
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5/10

Hong Kong Airport customer review

I have been through HKG many times and must say that it rates as one of the best airports that I have visited. Well laid out with clear directions. Spacious and very clean. Great choice of food. Free wi-fi connection. All staff very friendly and helpful.
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5/10

Hong Kong Airport customer review

Immigration and security adequately staffed. There is now a Burger King landside on arrivals level. Toilets are clean throughout the airport. However on my last arrival here I was accosted by two taxi touts - just like the old days at Kai Tak. I reported this to the AA and was assured that their "anti-touting team" would be more vigilant. From disembarking to sitting on the bus to take me home was only 35 minutes although my "personal best" was 20 minutes.
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4/10

Hong Kong Airport customer review

I have been through this airport about 10 times in the past two years or so and on one hand I like the space food choices and practicality of it but on the other hand I find the lighting poor and the place just feels a bit dull and drab! The shopping is good and if you can get into a lounge they are very good too. Overall I know the place well and feel it is well run though the transfer areas whilst waiting for a new ticket or such like seem to be disorganised. I often travel from London to Hong Kong then transfer to Manila.
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