"worst transit experience ever"
Mr Kardakyar (Mongolia)
✅ Trip Verified | It has been the worst transit experience ever. It’s cold and nothing to do, the restaurants are expensive. I would recommend you to bring your own snacks. Considering it’s size, there should be many shops and restaurants. All smoking areas are closed.
Experience At Airport | Transit |
Date Visit | December 2022 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"a depressing experience"
P Roberts (Hong Kong)
✅ Trip Verified | I’ll keep it short and sweet, this is not an airport that connects business with opportunities or friends and family. The airports owner the Hong Kong Government connects travellers with quarantine and isolation. Almost no shops are open too, it’s a depressing experience to go through this airport. Disgusting
Experience At Airport | Departure Only |
Date Visit | August 2022 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"the airport has not lost its lustre"
5 reviews Shadi Alkasim (China)
✅ Trip Verified | I traveled through Hong Kong airport many times several years ago, and so far the airport has not lost its lustre. for me, it is one of the best airports in the world (high standard). The airport is classy and clean. Moreover, its location is also very special, with a wonderful view. They are also implementing strict health rules to limit infection from the Coronavirus.
Experience At Airport | Departure Only |
Date Visit | May 2022 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Airport Staff | 12345 |
Recommended | yes |
"This is an awful transfer airport"
D Mart (United States)
✅ Trip Verified | This is an awful transfer airport. Avoid. Our Cathay Pacific flight was BKK to Hong Kong, change plane for second leg, Hong Kong to SFO. Requires a full security rescan. This is the line just getting into the beginning of the snaking line-up that awaits you inside. Inside you find that there are only 3 of 5 stations staffed. Absolutely no excuse. Staff saying that they are always short. Even though there are countless brown shirt security everywhere in this airport.
Experience At Airport | Transit |
Date Visit | August 2022 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Airport Staff | 12345 |
Recommended | no |
"it's a scary and stressful experience to arrive at HKIA"
P Richardson (Hong Kong)
✅ Trip Verified | Arriving at Hong Kong International Airport is an extremely unpleasant experience, and the review fits the airport as the government is the owner of the airport, and implements the draconian arrival requirements. There is more staff in blue suits than passengers themselves, it feels like you are arriving at an internment camp, and your crime is that you traveled into Hong Kong. I cannot with enough strong words warn against even transit through this airport, imagine a department of health officer demanding to do a covid test on you or a stool test on your toddler. And then telling you that your toddler is covid positive despite all scientific evidence, then they separate you from your child, and put you into a 14-day close contact quarantine at a government camp without your baby. This is all possible through the powers handed to the officials at the airport by the CAP599 from the Hong Kong Government. To sum it up, it's a scary and stressful experience to arrive at HKIA, and I am quite certain this is the last, next time I am departing permanently.
Experience At Airport | Arrival Only |
Date Visit | April 2022 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Airport Staff | 12345 |
Recommended | no |
"The worst travel experience ever"
Geoffrey Hodgkinson (United Kingdom)
Not Verified | Arriving flight was Virgin Atlantic and had to wait more than 10 hours for Hong Kong Airlines flight to Manila. Ambience was terrible, the staff looked sombre and not happy. The vetting of each passenger was long and completely inefficient. No facility for buying a cup of tea or coffee was available. We will never use Hong Kong airport again and the majority of passengers were saying the same. The worst travel experience ever.
Experience At Airport | Transit |
Date Visit | November 2021 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"no social distancing applied"
P Lersen (Hong Kong)
✅ Trip Verified | If there is anywhere on your journey to Hong Kong you will catch covid it’s at the airport in Hong Kong while arriving. They herd up everyone from both low and high risk countries like sheep, no social distancing applied. The whole process is a joke, I will avoid this airport in the future.
Experience At Airport | Arrival Only |
Date Visit | October 2021 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Airport Staff | 12345 |
Recommended | no |
"Ghastly fall in service standards"
S Lee (Thailand)
✅ Trip Verified | Ghastly fall in service standards. The inbound security queue for transit passengers was 3 hours plus. There was no drinks or food available before security and a miserly Chinese fast food eatery on the 7th floor. Lots of security guards everywhere though! I know these are Covid times but surely Hong Kong can do better than this! Even the Marco Polo lounges were all closed - ostensibly because one staff was infected in one lounge. Buck up Cathay! The worst Airport experience ever!
Experience At Airport | Transit |
Date Visit | August 2021 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"It is slowing down everything"
14 reviews Jan Mandrup (Hong Kong)
✅ Trip Verified | Completely unnecessary to uphold this stupid passport check put in place after the airport protest. It is slowing down everything and has no purpose. Suggest if you want to stay as one of the top airports in the world you have your management wake up and apply some common sense. As long as you keep enforcing this this way you do not deserve to be amongst the top airports.
Experience At Airport | Departure Only |
Date Visit | February 2020 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Recommended | no |
"public lounge could be improved a lot"
P Peter (Hong Kong)
✅ Trip Verified | Of course I like Hong Kong Airport. Staff are very good, food is so so but the public lounge could be improved a lot. More comfortable seating and green plants would be nice.
Experience At Airport | Arrival and Departure |
Date Visit | September 2020 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |