Ho Chi Minh City Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 93 reviews
5/10
No Skytrax Rating
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Ho Chi Minh City Airport customer review

Tan Son Nhat is too small to handle so many flights at a time. My flights back from Bangkok (10:20am) and Hong Kong (10:40am) - (2 times) were later than some earlier flights and thus we were at the back of the lengthy queues - a very amusing notice is that there were 2 immigration officers sitting at every counter but the two checked the same passport of the same only passenger... I wonder why they did not do their job separately as one officer checks one passenger's passport. It took nearly 90 minutes for my queue of 30 passenger to go through the immigration and I was 30th being the last passenger of the queue!
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Ho Chi Minh City Airport customer review

Changing planes at Saigon on transit from Melbourne to Hanoi was a nightmare. The airport was hot and humid with pedestal fans failing in their attempt to keep the heat at bay. The immigration officials did not speak and separated a mother and her 12 year old daughter and made them go through individually. The girl was terrified. There were no instructions as to how to get to our connecting flight. We had to collect our luggage which had been left in a pile in the middle of the entry way re-check it and then find our way through security and customs again to get to our domestic flight. Fly to Hanoi instead.
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Ho Chi Minh City Airport customer review

Saigon Airport is an outdated and undersized facility. The Immigration Hall is so small that it can barely handle one planeload of about 250 passengers. Officers in their smart Vietnamese Army uniforms are cold and indifferent. The airport only has about three jetways and there are few seats available. There is only one large cafe selling overpriced food. The Check-In area is OK at least compared to the horrendous Immigration hall.
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