Arriving at Heraklion on 16th June 2013 no problems luggage arrived quickly. Did not use WC. Departure on 3rd July 2013 to Amsterdam (Transavia 872): Clock in the hall gave incorrect time sleeping dog on the floor cat strolling about. Toilets not very clean. As I was early there were no long queues for check-in. I had to take my own suitcases to the security scanner. No long queue at the 2 cabin baggage scanners. The departure lounge: The announcements over the loudspeaker system was practically unintelligible. The ancient monitor (tube) with departure gate information was very dim and hard to read. When my gate number was finally announced gate 2 arriving there was a sign to Lypon on an old monitor with a tube. On the flatscreen monitor nothing. On inquiring why this was I was told "They can't fix it". Other screens also gave wrong destinations at other gates. It was not possible to print my boarding card in advance when using this airport. The catering was acceptable bottled water cost 50 cents and a baguette sandwich 5 Euro. Taxfree shop OK.