Helsinki Vantaa Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 185 reviews
7/10
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9/10

"priority security fast"

(Finland)

Trip Verified | Nice and smooth travelling, priority security fast, plane on time, bus transportation work ok, nice lounge breakfast. Lots of people in departure hall, without priority pass would have though spent morning in security check queue
Experience At AirportDeparture Only
Date VisitApril 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"is one of the best"

(Finland)

Trip Verified | The airport is one of the best I have visited, though it is crowded nowadays. The prices are too high, but otherwise the airport is fluent and no long queues.
Experience At AirportArrival and Departure
Date VisitApril 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
6/10

"transit time is often very tight"

(Finland)

Not Verified | The new gates 1-10 at Helsinki airport are great for transit if your next flight is from a gate in the area, say 1-to 22, but if your transit gate is in the non-schengen area or from gates above 22, it will be a sweaty run since transit time is often very tight. And if you are transported to gate 30 by bus after arrival and you next flight leaves from gates 1-10, it dose not make sense at all. It would be great if the transit bus would stop at several gates Visiting the lounge will also be some what restricted due to this change.
Experience At AirportTransit
Date VisitApril 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
yes
5/10

"it was too much to walk"

(Finland)

Not Verified | Arrived from Tokyo and it was too much to walk to the departure hall. I have a hip problem and airport had no rolling carpet. Many elderly Japanese people also arriving and many had same problems. Then there were stairs, not easy when you have walking problems, specially with luggage.
Experience At AirportArrival Only
Date VisitDecember 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

"not a good experience"

(Australia)

Trip Verified | Zealous security people. Kids poorly trained and following the procedure stupidly. Not much induction in the airport. Finnair launch overcrowded. This is not a nightmare airport but not a good experience.
Experience At AirportArrival and Departure
Date VisitApril 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
10/10

"Clean facilities"

(Czech Republic)

Trip Verified | Yes, yes, yes. This is an example how a proper middle-sized airport should looks like. Clean facilities, kind staff, enough shopping options, perfect connection by train to downtown Helsinki at the central railway station for 5 euros.
Experience At AirportArrival and Departure
Date VisitSeptember 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"fast and uneventful"

(Finland)

Trip Verified | Every time I travel aboard, I get more and more appreciation for the smoothness of my home airport at Helsinki-Vantaa. My transit through check-in, security and passport control has always been fast and uneventful. If there are any queues at all, they move very fast. Part of this experience is probably thanks to the high level of automation available, including plenty of self check-in counters and automatic border control booths that can be used with all EU and some foreign passports. In the arrivals hall, the luggage usually arrives fairly quickly. In summary, the airport is just the right size - big enough to provide all services you expect from an international airport, but small enough to keep all walking distances reasonable. The airport facilities are kind of bland and sterile, but surprisingly quiet and relaxing, and always spotlessly cleaned. There's usually enough space at the restaurants even during rush hours, although they are quite expensive even for Finland's standards. This is why I think you get really good value for lounge access.
Experience At AirportArrival and Departure
Date VisitFebruary 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"airport is very nice"

(Finland)

Trip Verified | The airport is very nice, there are lots of wc’s which Are important to families with small children. Prices at the airport were not too expensive and food in restaurants were delicious. It was easy to move at Helsinki-Vantaa Airport and all signs in terminals were clear. Also the airport staff were very kind and helpful. My overall rating of Helsinki-Vantaa is 10/10, All I could hope from a airport was there.
Experience At AirportDeparture Only
Date VisitJanuary 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"the staff are very helpful"

(United Kingdom)

Not Verified | Felt the need to compliment Helsinki Vantaa airport because the staff are very helpful. The building is modern, spacious, well equipped and clean. The fact there are smoking rooms positioned throughout the airport makes it a far less stressful experience for us smokers. So thank you.
Experience At AirportArrival and Departure
Date VisitMarch 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"Nice, clean and fresh"

(Sweden)

Not Verified | Nice, clean and fresh! Plenty of luxury shows but also more affordable stuff available. Bird singing in toilets as a background music is rather special and nice.
Experience At AirportArrival and Departure
Date VisitSeptember 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes