Helsinki Vantaa Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 179 reviews
7/10
No Skytrax Rating
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Helsinki Vantaa Airport customer review

Helsinki airport is comfortable service is friendly great shopping nice restaurants basically everything you could ever need. Always pleasure to spend time at this airport. After coming from Arlanda in Stockholm to Helsinki was relieved. Arland is filthy and just messy in general. Will try to route my flights to this part of the world via Helsinki just to avoid Arlanda.
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Helsinki Vantaa Airport customer review

I used HEL several times in the last months - to both domestic and international (Schengen and non- Schengen) destinations. The airport is a pleasure because it's easy to find what you're looking for the ambience created through the use of wood and glass as construction materials and walking distances couldn't be shorter (how comes it's a small airport). The staff seemes to be very skilled and friendly. The Planes generally leave on time. The only downside is the missing railway station and the bus connection to the closest railway station (Tikkurila) is not that frequent.
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Helsinki Vantaa Airport customer review

HEL is a pleasant airport efficient and friendly. I regularly fly from Central-Europe to China and Japan using often Finnair and their main hub HEL. The new extension of the non-Schengen terminal makes it even smoother.
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Helsinki Vantaa Airport customer review

An extremely convenient airport. I flew both Schengen and non Schengen and things were so smooth. Very spacious comfy and no problems taking pictures in the terminal (something you can hardly do in US anymore).
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Helsinki Vantaa Airport customer review

Helsinki Vantaa is a beautiful airport. Wooden floors great shops easy connections and very friendly staff. Yes the prices are expensive but welcome to Finland :). Status quo sorry to say. The connections were much easier pre-Schengen. Now if you arrive from outside of the EU have to queue for passport control making tight connections that used to be doable impossible if the lines are long which often they are. I prefer the airport pre-Schengen much easier for everyone to get around airside and you clear everything at your final destination. If you don't have a Schengen visa (for many citizens) the transit area-non EU is quite limited. Many use Helsinki to transfer from the USA to the CIS. Finnair and Gateway lounges are good. Extremely friendly staff and passport officers.
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Helsinki Vantaa Airport customer review

Helsinki-Vantaa is a beautiful airport and a stunning example of modern airport architecture! Ultra modern clean and efficient I find it a pleasure to use. The architecture environmental/info graphics terminal/gate furniture and wooden sculptures are exemplary.
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Helsinki Vantaa Airport customer review

Probably the most expensive "tax-free" (NOT!) airport shop for EU travellers and the other gift shops are also expensive (Mar 2003). Tip: try the open market by Helsinki waterfront for gifts/souvenirs. That said the Oak Tree Bar offers a good choice of beers at city-centre prices. Good cheap public transport to the city centre at EURO 3 (public bus) or EURO 4.90 (Finnair shuttle) in 25 minutes.
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Helsinki Vantaa Airport customer review

A very good modern airport with excellent connections to many Far-East destinations better than they have from Stockholm. Friendly staff. Inexpensive bus connections to the city but a train connection in future will be an improvement.
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Helsinki Vantaa Airport customer review

In December I stopped at Helsinki airport for the first time on my way from Bangkok to Hamburg. I learnt that stopping in Helsinki is one of the best ways to travel from Bangkok to Europe: beside short flying time and the connections from Helsinki are very good. The airport is small and comfortable they could have more services though but the staff there is the friendliest I have ever met.
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