Havana Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 34 reviews
3/10
No Skytrax Rating
Sort Reviews by :
Show
na

Havana Airport customer review

Havana Airport (Jose Marti) has 3 terminals. Terminal 2 is mainly used for charter flights from Miami. This terminal was built few years ago and was mainly for international flights however seemed quite small and impractical. Since tourism kept increasing every year a new international terminal was needed. Terminal 3 started on 1998. Since it is not a big airport I think is running fairly well. I had been in Havana 5 times arriving from different countries. As a rule Immigration is fairly quick although I found it particularly slow one night when 3 flights from Europe arrived almost at the same time (1 hour waiting) . Luggage collection is OK. Public transport from Terminal 3 is non existing but they are plenty of taxis and the ride to the center takes no more than 30 minutes. No hotels around so I recommend connecting passengers catch a taxi and go around the city if you stay for half a day. Facilities are few although they are ok.
no
na

Havana Airport customer review

We found Havana airport clean and well signposted. The downside was the length of time needed to check in and pass through immigration. We arrived over 3 hours before the flight and it took 2.5 hours to get airside. If you want a choice of seat I suggest a minimum of 3.5 hours.
no
na

Havana Airport customer review

I travelled through Havana Airport in September and agree it is clean and pleasant. Immigration was friendly and courteous both inwards and outwards. Signposting is good and seating is adequate. Only negative comment would be concerning the length of time it takes to get baggage off the plane - 90 minutes in my case. This is unacceptable and was made worse by it being midnight after a long flight.
no
na

Havana Airport customer review

The airport is modern and new (before it was called Boyeros) and probably build by Canadian constructors with glass/steel etc. However sometimes there are 'apagones' like elsewere in Havana due to electricity problems. Well it has its charm too! A good tax free shop a VIP club places to drink etc. not inconvenient sympathetic and most people like else in Cuba are nice and helpful. Before immigration was terrible now it is more adapted for tourism/business and fast. As a whole quite convenient.
no
31 to 34 of 34 Reviews