Haikou Airport

Customer Reviews

5 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 4 reviews
6/10
5 star Skytrax Rating
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10/10

"beautiful tropical garden"

(Australia)

Trip Verified | The international terminal of Haikou Airport is a very spacious terminal I have ever seen. The terminal is small and dedicated. The staff of VIP room help me to carry the language when I arrived and welcome me before I check in and keep me company all the way to the lounge. There is a beautiful tropical garden in the terminal. The staff in the airport is professional and dedicated. I want to thank them for treating me so well.
Experience At AirportArrival and Departure
Date VisitDecember 2018
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
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4/10

Haikou Airport customer review

(Singapore)

Arrived from Hong Kong and flew out next day to Beijing. A nice little tropical type airport compact and fact to be processed. Clean reasonable facilities and nice staff. A really easy entry into China and would like to visit Hainan for longer enxt time.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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3/10

Haikou Airport customer review

Haikou Airport is not too bad but the toilet facilities are a bit dirty. They do not provide toilet paper on the toilets so you'll need to get some paper from the paper towel supply next to the toilets. Check-in gates don't seem to be crowded at all. When I got to security I thought it would take quite long but it had been really fast; 2 minutes to scan my hand luggage. After security there is a cafe bar located before you enter onto the terminal. Now this is where it gets hectic. You simply cannot breathe while you're trying to capture a picture of a plane on the tarmac. The people just smoke and smoke and basically you could just see everyone smoking in the bar. When I approach the toilets in the waiting hall I see them as third class squat toilets. They are so dirty and no one seems to clean them with detergent. This is what is hectic for foreigners but I am Chinese so I would understand this. The waiting hall showing departures do not have English read on them so you have to understand a bit of Chinese to get through the airport as efficiently as you can.
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Haikou Airport customer review

The airport of the provincial capital of Haikou on Hainan Island China. Dominated by Hainan Airlines and China Southern Airlines. The exterior looked a little dated and the interior looked a little yellow with age though the check-in counters and washrooms certainly were up-to-date. Custom and security clearance were done smoothly and efficiently. The main airport lobby was a little dark but it was certainly buzzing with activities. The "International Terminal" serving Dragonair and Air Macau was tucked into an inconspicuous corner and not properly marked. I did not see any signs either in English or Chinese. Touts littered the airport exits. If you do not mind the haggling 50-60RMB should be about right to get you into the city if not go for the Airport Shuttle bus. Cost you only 25RMB and you can grab a taxi from its terminal for only 10RMB to anywhere within the city itself.
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