Goa Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 67 reviews
3/10
No Skytrax Rating
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6/10

Goa Airport customer review

(United Kingdom)

Even though the new airport has only recently opened the ladies toilets were disgusting they were not clean and they absolutely stunk the attendant had the nerve to ask for money.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Goa Airport customer review

(India)

The Brand New Dabolim Airport opened on the 13th. As you enter from the Aerobridge you find it still not completed carpets already soiled stains all over artificial plants - but the saving grace is there are 6 luggage claim belts and spacious. While leaving it was a disaster. As you enter you find the airline counters facing the opposite direction you have to go round and round the find your airline counter and then you find after standing in the queue you have to scan your baggage and that's at another end then take an escalator and stand in a massive queue for security then another one to reach the departure area and there is no proper sign posting two gate numbers on each door the TV screen displays are so tiny and once you are there you have to walk all the way down two levels to reach your flight! What a disaster what chaos what a waste of so much space totally disorganised and the air-conditioning has no effect at all. What a Shame for such a new Airport!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Goa Airport customer review

(India)

The new terminal is already in use but things are pretty much the same. It was quite warm inside the air conditioning is very ineffective. The announcement system is horrible it cant be heard properly at some places and has a constant clanging tone some kind of technical glitch. The toilets are not all that clean and worst of all is that the aerobridges are not working or not being used. So you have to walk down (or up) a long spiral staircase which seems to be unending especially if you are departing.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
8/10

Goa Airport customer review

(United Kingdom)

Yes it chaotic and unacceptable in many ways. Yes very many improvements are required but they are trying and after 8 visits to Goa I can see it happening slowly. If everyone was queued up neatly you might as well be back home in the UK! So its slowly getting better. What I will say however is that the disabled assistance is excellent - aside from the other chaos. When there is a disabled person needing help through the process they become incredibly efficient so credit to them as they have always been there to assist my husband in good time for the flight unlike other supposedly "more civilised" airports. After eight visits it's beginning to feel like home. So hats off to an airport that has progressed leaps and bounds in comparison to its western counterparts and which I'm sure will eventually come out on top!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1/10

Goa Airport customer review

(United Kingdom)

Easily the worst airport I have ever been to. I saw some pretty disgusting toilets in India but the one in the departures terminal was beyond bad. The toilet was filthy the attendant offered me a coke bottle with some sort of liquid soap in it and a toilet roll to dry my hands. Arguments and minor disturbances in the various queues for security clearance check in and passport control but no sign of any security to deal with potentially very serious situations.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
na

Goa Airport customer review

(United Kingdom)

Awful! Come expecting the worst and you won't be disappointed. With only 2 flights departing (within 2 hours of each other) it shouldn't have been difficult to process the 500-600 passengers over the 2 hour window of both flights leaving (TCX+TOM). One queue after another. Showed my passport and boarding card 7 times from check-in to boarding. Security more concerned about seeing your stamped boarding card and stamped bag tag on your hand luggage than making sure your hand luggage didn't contain anything it shouldn't (no need to take out electricals liquids - these aren't picked up) I had a litre bottle of water all my other liquids I-Pad in hand luggage and a friend a tin of coke. Nothing picked up. Gate area filthy dirty with seating that was stained and very grubby. Let's hope the long promised new terminal is better.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Goa Airport customer review

(India)

What a horrible little airport. Its chaos when you land as 2 baggage belts seem to handle all incoming flights. Baggage came quick enough though. Departures was crowded but security very quick. There were only 2 flights departing in our area so enough place to sit. Horribly loud movie playing overhead that seemed to disturb everybody. Snacks and food options are terrible- and staff seem rude and never smile. Announcements are constant and very annoying. Cannot wait for the new airport building to be completed.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Goa Airport customer review

(United Kingdom)

This is the worst airport I have ever been to. It is definitely worse leaving than arriving. It is small hot with zero facilities and horrible staff. I will not return to Goa again unless they build the new airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
7/10

Goa Airport customer review

(United Kingdom)

Last visited Dabolim Airport 6 years ago when it was a nightmare. This time arrival and departure was fairly slick - 30 minutes each way without multiple jobsworths checking and rechecking bags visas passports etc. Perhaps we were just lucky judging by other comments.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Goa Airport customer review

(United Kingdom)

Returning to England with Monarch we were subjected to demands for tips by an army of out-of-control porters. That was before we had even got inside the madhouse masquerading as an international airport. Having had our passports and tickets checked at the entrance we found ourselves in the wrong hall having queued for 40mins at the wrong screening machine. After checking in at the Monarch desk (not an experience I would want to repeat) we joined the queue for passport control and waited and waited and waited the desks went unmanned for a further 30mins by which time chaos reigned. After passing through passport control we then had a further delaying security search. From entering the airport to reaching the so-called departure lounge had taken no less than two hours of total stress. Never again!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no