Goa Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 74 reviews
3/10
No Skytrax Rating
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1/10

“had the very worst experience”

(India)

Trip Verified | I had the very worst experience with the airport facilities especially the toilets. They are not keeping the standards of an airport and the staff are not even bothered about the cleanliness or the basic needs inside the toilets. Very worst experience ever had using an airport toilet in Goa.
Experience At AirportArrival and Departure
Date VisitFebruary 2024
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
1/10

"worst airport I have been to"

(Afghanistan)

Not Verified | Probably the worst airport I have been to. Food is a rip off especially beer. A small can is 940 inr which is more than 10 times the price out of this horrible. Dirty, noisy, crowded, not a single place to get some quiet. Kids running around shouting even now past midnight. Security was a circus. They check every person with a hand magnetometer even through there is already another one you pass through. They separate men and women in different lines. Seats are as if I were in third class in a train 50 years ago. People watch movies at full volume. Had to move three times.
Experience At AirportDeparture Only
Date VisitDecember 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
10/10

"impeccable service of staff in Toilets"

(India)

Not Verified | I recently visited at airport and was impressed by the impeccable service of staff in Toilets. The attentive and knowledgeable staff ensured that our experience was a memorable one, providing excellent recommendations and ensuring our satisfaction.
Experience At AirportDeparture Only
Date VisitJune 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
yes
7/10

"Large and fairly spacious airport"

(United Kingdom)

Trip Verified | Large and fairly spacious airport, unless there’s a couple of wide bodies departing. The terminal is new and smart without being stunning. Good range of shops
Experience At AirportArrival and Departure
Date VisitApril 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
yes
5/10

"seating is inadequate"

(India)

Trip Verified | In Goa domestic terminal the seating is inadequate at 6 o’clock in the morning, lots of seating arrangement is in very poor condition and badly maintained. For the kind of travellers that are passing through this terminal, national image projection is very poor. This is when sanitation staff (a lady) promptly came over to clean spilled coffee (due to unbalanced chairs set) Seating here is so close that your knees knock. If these seats are unfit to use please have them replaced/removed. Food offered from kiosk turned out to be stale (chicken burger). But was returned thankfully. At the same time, I would like to appreciate courteous behaviour of all individuals on duty.
Experience At AirportDeparture Only
Date VisitMarch 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
yes
1/10

"One of the worst airports I have travelled to"

(United Arab Emirates)

Not Verified | One of the worst airports I have travelled to. Being a frequent traveller i have travelled to places where airports are virtually non existent but Goa Dabolim airport takes the cake. The rubbish bins near the departure immigration were unclean, the garbage was not cleared and there were flies all over the bin. Dirty and unhygienic. The international departure area had no lounge for travellers to relax and the seats were dirty. The security area where scanning took place was filthy and the trays provided were dirty. Its a shame that GOI is even called an airport.
Experience At AirportArrival and Departure
Date VisitNovember 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"in 10 min we were at baggage area"

(India)

Trip Verified | Arrived mid night from Mumbai in a domestic flight, aircraft attached to aero bridge, in 10 min we were at baggage area, baggage arrived in next 5 min. Washroom were clean, paid porters available, plenty of baggage trolly. No public transport during night ,only option is either prepaid or booking directly with taxi drivers. We took prepaid, going to Utorda around 15 km, paid approx 1200 inr, during night a 35 percent surcharge is applicable, during day time should be around 700-800 inr. Just after you exit the terminal would be surrounded by taxi drivers, prepaid cab counter is inside the building at arrival hall.
Experience At AirportArrival Only
Date VisitJuly 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"the worst run airport I've ever been through"

(United Kingdom)

Trip Verified | Goa is by far the worst run airport I've ever been through. No other airport keen comes close to Goa's inefficiency. I would rate this airport zero if the scoring system allowed me to. It took over two hours to go through immigration and security in a single continuous queue yesterday. In the same queue some people queued for three hours, it's that badly run that people just kept getting missed and they queued for an hour longer than us. Almost unbelievable. Throughout this time there was no information or access to drinking water or toilet facilities. There was no way to sit down. The area where we queued was a very tight corridor with people pushed closely together. Some people were getting angry, others were freaking out from being trapped in the situation (one was even on the floor crying) and I personally felt sick the whole time. It was just lucky I didn't throw up then because I had no place to go and I would have had to throw up right there on the floor. It wasn't even like there was many flights due to depart that morning. It's a very quiet airport compared to some. There seems no reason for it other than an inability of the staff to the run the place like it is actually an airport. How the shops making any money there is anyone's guess. We had no time to visit any of them as we rushed to catch our flight (which was delayed due to the security nightmare) After our trip to Goa my fiancee and I were umming and ahhing as to whether we'd come to Goa again. After the experience we had yesterday we will never go back to Goa again.
Experience At AirportDeparture Only
Date VisitJanuary 2020
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"2.5 hours to reach gate"

(United Arab Emirates)

Trip Verified | 2.5 hours to reach gate, standing painfully in 5 different lines (Entry to airport, bag scan, check-in, immigration, security check) with long queues in each line and understaffed immigration and security check is very disturbing. Being an Indian, I feel sad with state of airport with all tourists getting agitated. I doubt if any tourists will ever want to return and will recommend visiting Goa. Very disturbing, considering passengers have to travel in flights ranging 3 hours to 30 hours. Please make their life bit easier.
Experience At AirportDeparture Only
Date VisitJanuary 2020
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"airport is overcrowded"

(India)

Not Verified | We were 11 members from Chennai, travelling from Goa to Chennai, we were asked to go to the last counter to check in, as advised we went to the last counter, the staff in the counter just checked in for 7 person, and said she is closing the counter and asked me to go to the next counter to get the boarding passes for the rest 4 of us, the staff on this counter immediately issued the boarding passes, while the staff on the last counter took a long time to issue the 7 Boarding passes, since we were from the south and some were dark skinned, the facial expression, reaction and the attitude shown towards us was very awkward. The air hostess in the flight were rude and were trying to treat passengers like school kids with a rude tone. The airport is overcrowded and the lounge is closed.
Experience At AirportDeparture Only
Date VisitAugust 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
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