Geneva Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 212 reviews
3/10
No Skytrax Rating
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Geneva Airport customer review

I have travelled via GVA for skiing in the March of each of the last 2 years arriving BA on Saturday mornings. I also use Calgary when skiing in Canada most years and have used other airports around the world for similar trips. None can compare with the abject chaos that is the luggage and ski collection process that reigns in Geneva. You would have thought they would have realised that many people arrive with skis on Winter weekends. Apparently not as the method used seems to be to dump them in piles on the floor and leave it to customers to identify and drag out their ski bags; which have not even been sorted by flight. Frankly it is a mess and compares incredibly poorly with Calgary in this respect. Another issue is the lack of seating in an overcrowded (Winter weekends again) airport resulting in people sitting wherever they can blocking the narrow gangways between high end shops selling over priced goods ranging from Rolex watches to caviar - but no seats to be had at the cramped self service restaurant! I am looking for another alternative. An additional 2 hour drive from Lyon would be preferable.
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Geneva Airport customer review

Flew out of GVA last Saturday. Huge queue at security although no worse than BAA regularly manages at LHR. The main problem was that they have so many shops that there isn't enough space for passengers to sit and there were 100+ passengers sitting on the floor. I would have thought providing seats for passengers would be a minimum basic service for an airport. Overall travelling through GVA was a pretty nasty experience.
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