I am a frequent traveller to Geneva Airport. I was dissapointed with the lack of organisation that went into baggage collection. Those of you who have been there will know that there are 7 or 8 baggage collection carousels and most of them are in use at the one time. If you take skis or snowboards away with you there is a total lack of organisation when you try to reclaim these items at the airport. There is always a rugby scrum/free for all when you try an collect your items. Most of the items after being taken off the aircraft are just left on the floor in the middle of the room with the carousels in (which is not very big as it is) and with the floor space being taken up by skis and snowboards there is never any room to move. There is also a significant absence of baggage trolleys available and usually these are not available for quite some time after you leave the plane which causes a lot of frustration and inconvenience especially for those who take small children away with them. When flying out fromt he airport on the return journey I found the experience slightly more pleasant than when I was arriving. Although i would say that a little more thought could have gone in to naming and numbering of the gates. There is a very complicated system of numbers and letters which results in a very large hike round the airport just to find the correct gate. Apart fromt this lack of organisation the airport has lots of duty free shops selling a range of items and plenty of bars and restaurants. I would describe the overall service provided as fair.