Geneva Airport

Not Verified | Simply one of the worst airports it’s ever been my sad experience to endure. The queues for passport control are horrendous - an hour at least both arriving and leaving. It’s a stain on the otherwise pristine reputation of a great country.

Not Verified | Appalling wait for passport control. Now over an hour. Less than half way along the queue. 2 people on the desks. Whatever happened to Swiss efficiency!

✅ Trip Verified | The queues at passport control are totally unacceptable. In the past month it has taken 80 minutes and 105 minutes. Elderly people and families with very young children are just expected to put up with this. It is a terrible way to treat paying customers and leaves a very bad impression on visitors. I would avoid using this airport if I could.

Not Verified | Very long queues for immigration control for non EU and non Switzerland residents . Only 3 staff dealing with hundreds of customers and I feel this is very discriminatory. Check point should be opened based on the number of people and not the residency.

Not Verified | The management at GVA have managed to sink this airport to new lows. If you arrive at any airbridge terminals you are now bussed 10 minutes to the C Terminal for the very long long walk (so long they have had to install travelators) to passport control where all flights join a massive queue. You should allow up to 2hrs from your flight arriving to getting through this and collecting luggage. On the very odd occasion that GVA runs to their best, it is still pure incompetence compared to Zurich Airport (ZRH). If you can possible avoid this airport, do yourself a favour and do so.

Not Verified | This is the worst airport I have visited in many years. It takes about one hour to get through passport control on the way in because they only open a couple of desks. On the way it’s not much better. When departing the place is significantly overcrowded hard to find a seat. There are very few screens showing departing planes schedules. Unlike civilised airport there is no water fountain so you have to buy a bottle of water at the exorbitant price of CHF 5.92 (about £5) . The so called free WiFi is useless. The signs are very few, poor and unclear. There is no staff to be seen if you want to ask information. All in all a dreadful airport.

Not Verified | I had the most appalling experience at Geneva on my recent trip. The new design makes the travelling experience very unpleasant. The queue for passport control is ridiculously long meaning that many passengers are faced with missing their flight. The staff at passport control are extremely unhelpful. What was one of the most civilised airports had now turned into a fiasco and very unpleasant experience to travel through.

Not Verified | Poorly designed and understaffed airport. Queues for security are overflowing (this is my fourth time visiting and the same each time). Then passport control is understaffed leading to a significant additional wait. Facilities otherwise are OK with regards to shopping, food and seating.

Not Verified | Long queues at Passport Control, too few staff, hardly speaking English or German. For Transfer you must nearly leave the airport and check in again. Leading system not good. So many private flyers i have never seen anywhere on other airports - horrible. Not recommended airport!

✅ Trip Verified | Flying out mid-morning on a Friday during a long weekend, and reading all the horror stories, we arrived with a lot of time to spare. From getting off the train, through bag drop (EasyJet, no queue), until on the other side of security check it took us 25 min. So we then had a 1.5 h wait. I had flown from GVA quite a few before, usually no problem, once I do remember a 30 min or so wait to get through security. People complain about insufficient seating space; this may be an issue in a gate area before a busy flight, but I never had problem finding seating space airside. (Before securing, in the departure / check in hall it is another matter, there there are no seats.) The small number of power outlets is an issue.