Frankfurt Main Airport

Plane arrived late from LHR but there might just have been time to catch my connecting flight to Warsaw Chopin had there not been long queues at security and a long distance between the gates. Not just long queues but what must be the most badly organised security checks I've been through. Not enough trays very slow scanning and a body search involving taking your shoes away for a few minutes by officious and disinterested staff. Must have run half a mile to the gate be told that the flight had just closed and to go to the another long queue at the Lufthansa desk to rebook. No room on the next flight so had a 3 hour wait. Chopin LHR and Dusseldorf (which I returned through) all worked like Swiss watches by comparison.

I had a connecting flight at Frankfurt bound to SFO on Dec 9 2012. Flight was cancelled last minute along with 350 other flights. There were no PA announcements or direction where to go and what to do for rebooking. Lines were forming everywhere but not clear for what. After 8 hours waiting for hotel/taxi voucher some people manage to go to a hotel but for the most there was no hotel and had to stay on the line until the check ins reopen for booking at the next day at 5.30 am. This was the case for everyone no priority for families with kids or elderly. On the next morning Dec 10th seemed as Frankfurt airport got it together. We managed to catch a flight but I want to leave a very strong message here that If Frankfurt/Lufthansa want to stand for a premier airport/airline there is a need to review its procedures and policies. Frankfurt airport was not a safe place to be at on Dec 9th.

FRA is getting progressively worse with really long distances to walk after being bussed to Terminal 2 from a remote stand. The terminal is dark and gloomy with long queues and little distraction in the way of shops/entertainment. Not a patch on T5 at Heathrow.

I do not understand what everyone has against FRA. I feel that the signposting is fine security staff is friendly and cues never too long even the staff at bars and restaurants are actually quite nice. Parking is easy just as is checking-in. Really compared to CDG or LHR for instance this airport is better.

Very long hikes on the airport! Came from Japan with transfer to Oslo. Missed the OSL left the lounge to late. Took about 20 mins to gate! No calls are made so pay close attention to the screens which do not warn that the gate is closing. Avoid this airport use MUC instead much better airport.

Although I arrived on time from Singapore I missed my flight connection to Amsterdam because the queues at security were extremely long and slow and the person from security services didn't allow me on the available fast lane through security although I had only 20 minutes left to boarding time. After more than 35 minutes queuing I finally made my way through security then had to run down the long alleys with my hand luggage to show up at the gate 15 minutes before departure. But as they use buses at some of the gates to transfer you to the airplane the buses had already left and the gate for Amsterdam was closed. Lufthansa made my day again by booking me on the next available flight 2 hours later but Frankfurt airport didn't do a good job here: this really was unnecessary. So in case you need to travel via Frankfurt and you have the choice between connecting flights then take your time to save yourself the hassle as the personnel might not help you.

A curate's egg of an airport offering a mixture of the excellent and the unsatisfactory. There is a lot of trekking involved especially in the connections between Terminal 2 and the DB railway station. This station is very handy if you're using Terminal 1 but getting to and from Terminal 2 involves a bus shuttle for which you can wait a long time outside the building with minimal shelter. The buses used have not been well adapted for pax carrying heavy or bulky luggage. The bus journey itself takes between 5-8 minutes according to direction of travel. Surely there's a better way.

This must be the worst airport in Western Europe. Arrived from Abu Dhabi heading for Chicago and had a 3 hour layover. Needed almost every minute of it to get through the airport. The airport is confusing has long walks is cold has unhelpful staff and is in need to an upgrade. The interior tram was broken causing passengers to be re-routed by staff who didn't have a clue. An entire security section was malfunctioning and the doors were shut leaving passengers stuck outside the area. Eventually we were sent to many different lines and waited in confusion only to be redirected time and time again. Does anything or anyone work at this airport?

The airport has confusing check-in counters and boarding gates since that all use the same alphabets. Some domestic flights like Niki air were not updated on the flights main board and information staff were not all that helpful. Overall a terrible experience.

Transferred from Anchorage on Condor to Manchester on Lufthansa both Terminal 1. After disembarking had the longest bus ride ever about 20 minutes and then walked about 2 miles between drop-off and gate. Signage a bit confusing. Went upstairs then downstairs again! Although we were in transit we had to go through security yet again with quite a long queue. Only just made our call despite layover being nearly 2 hours. At least our luggage arrived okay! Never again if we can help it.