Frankfurt Main Airport

The long underground escalator corridor in terminal 1 has been an annoyance for years. I am sure many travelers have missed connections because of it especially the elderly who would have to count on 15 minutes to traverse that obstacle. In addition the passport lines are interminable. The security lines are not much better and come with unfriendly employees.

I had a one day trip to Frankfurt and was surprised because the last time I was there my experience was not very good. But I visited the observation deck and the McDonalds and back to my terminal I drove with the Sky Train. There was no queue at the security check and I find the gate fast. Only the toilet was a bit atrocious. But at all I would recommend the airport if you travel to Frankfurt Cologne or Dusseldorf. For connecting flights I don't like the airport.

Huge airport requires walking miles to get from gate to entrance/exit! This airport has one big advantage: once you have trekked yourself to the exit its a very fast (10-15mins) but expensive (5 Euros) S-Bahn ride to centre of town where tasty German sausages and beer awaits! I had a 3 hour stopover and this is what I did. It's a bit confusing because there is basically nothing to tell you when you've left the secure area (no customs or passport control visible) but I quite like that - reminds me I'm back in Europe! On the way back into the airport for my flight (about 11pm one of the last flights and I cut it pretty tight) I had no problems going through security - the Germans were as always full of beans and extra friendly! In Munich Lufthansa have free coffee machines at their gates but not here it seemed so that was a shame but overall a good experience based on the ease of getting to the city for food and beers. I think that if I had to kill time in the airport proper that I would quickly get bored however besides walking up and down there's not a lot else to do from what I saw.

A huge and complicated airport. Schengen to Schengen connections usually work fine. Berlin to Madrid was brilliant get off the plane walk a few gates and you're there. On the positive side at the gate you have free papers and hot beverages as well as a good view of the runway. Non-Schengen to Schengen are a completely different thing. My last connection Amman-Madrid was so bad that put me off flying again via Frankfurt. Arrived at 5am but for some reason we landed in the Schengen terminal. Could not use the airbridge and in pouring rain had to be bussed to the non-Schengen terminal where in the meantime another three/four flights had landed. The usual long lines for passport control/security where for some unfathomable reason the officer took a special interest in my binoculars then again a long walk back to the Schengen terminal. All in all almost two stressful hours. Facilities are ok and the railway station allows easy and fact access to lots of destinations within Germany but this is not enough to compensate the stress so next time I will try hard to give this airport a miss.

Part of new A+ terminal recently opened - nice fresh looks spacious and much improved restrooms. Ample seating at gate in the "old" A-terminal on-time departure and upon arrival on the following day a mere 15 minute wait for the baggage from the time leaving the plane - even though the plane was parked on an apron position. in the old A terminal there are coffee/tea machine for passenger use but not everywhere. There are even newspaper stands for when you arrive early in the morning.

On a trip in December 2013 from a connecting flight from Manchester to Athens nearly missed the plane with a 1hr connecting time. Landed at terminal 1 gate C and had to get to gate A. Walked for miles up and down then on a train then through security where the fast lane was anything but fast with rude unhelpful staff. I would avoid Frankfurt in future or at least allow 2 to 3hrs connecting time.

On a connecting flight to Narita from London. Incredibly long walk past closed shops a train and another security check (with long wait). Only just arrived on time to board next flight. A disgrace for a code-share flight.

I am a LH frequent traveler and use the Frankfurt airport for domestic German travel very often. I also use other German airports such as Munich Dusseldorf Hamburg Cologne Berlin on a regular basis so I have a good basis for comparison. I never cease to be amazed at the back-level stage of this hub of Europe. Twice I almost missed flights because of long lines - even long lines at the baggage drop when you already have a boarding pass. Why does this mega-airport have no self service bag check? If anything goes wrong with weather anywhere not just Frankfurt this airport seems to collapse - and there is total confusion and lines with no one managing them. This airport made me finally break down and stop checking bags. Even worse though is the security lines - the area has been redone and modernized with the result that there is more space but the security people work in slow motion! After observing them go through their routine several times I think they are trained to go through a drill which has more steps than at other airports - at an incredibly slow pace. This airport has trained me to get to the airport well in advance so I can stand twice as long in the fast lane as at any airport in Germany. This has been going on for months and has not improved.

Not sure why the other reviewers seemed to have such a bad time at this airport. My experience was extremely positive. On arrival immigration was quick and bags delivered in good time. Coming back the queues for security were quite long but they soon opened up a new line and we went through quickly. Plenty of shops and cafes and generally a nice place to fly from. I'm satisfied!

What an awful airport. It's huge. The signage isn't great. Checking in with Lufthansa is all automated so it can be confusing and time consuming for the first time user. Don't bother asking any airline staff member to help you - they were rude and didn't help. Getting on to a flight is ridiculous - wait in a crowded departure lounge then finally scan your Boarding Pass only to be stopped just beyond the boarding gate to wait (again getting crowded) rather than let you board the plane. Arriving into Terminal 1 is even more illogical. Follow the signs to Immigration and Baggage Reclaim. Immigration is straight forward but next is Customs before reclaiming your bags. To get to the Baggage Reclaim you have to continue walking beyond Customs where you'll find yourself in the Check In area of the airport. Finally the Reclaim is down into an unsecured area and once you have your bags walk back out into the Check In area. The whole path is convoluted and illogical.