Frankfurt Hahn Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 48 reviews
2/10
No Skytrax Rating
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3/10

Frankfurt Hahn Airport customer review

I agree with others that this airport is way too far from Frankfurt to be called a Frankfurt Airport. The bus service from FRA was on time - and journey was scenic. The airport reminded me of flying in the 70s when most medium-sized airports were like that. It has what you need - rental car cafes telephone internet and clean toilets. Only problem was that there were not enough chairs to sit in the departure hall - and the Ryanair open boarding system makes you stand for a while in the halls.
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3/10

Frankfurt Hahn Airport customer review

This should never be called Frankfurt Hahn it's very far away from Frankfurt. I would say it is false marketing. There is no train transfer can be with bus but we need around 2 hours to arrive in Frankfurt. The building itself is ok it has services you need.
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2/10

Frankfurt Hahn Airport customer review

Departing or arriving from Hahn is a joke. It reminds me of a Russian soviet airport. Quite amazing experience rude staff and rip off prices. Don't do this to yourself. Pay a little bit more and have a bit of comfort.
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2/10

Frankfurt Hahn Airport customer review

Where is Hahn - that is the question. Travelling from Weeze Dusseldorf (Ryanair) after flight cancelled what a shambles. Told wrong info by ground staff at Weeze told to go to Frankfurt Airport - yes folks you have guessed it - after travelling 7 hours (via Krefeld Dusseldorf Koln by train) Finally arrived Hahn airport. Agree with other comments - this airport should be renamed - leaving out the Frankfurt bit - as mentioned there is no railway station link from Hahn town to Hahn airport. We had to take a shuttle bus from Koln to Hahn (2.5 hours) Finally getting to destination 20 minutes before check in. In between trains not turning up different platforms selective train strikes that day - great stuff!
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1/10

Frankfurt Hahn Airport customer review

An airport experience so miserable it almost made me long for being stuck with a layover in LaGuardia. The new terminal is actually rather nice and has very comfortable chairs - but is almost totally unused and devoid of shopping/services. As for the main (old) terminal - inadequate bathroom facilities miserable climate control lack of seating/space and worst of all smoking areas positioned nicely along all corridors so if you're a non-smoker or allergic to smoke it's almost impossible to avoid being permeated with the reek of tobacco. Further as someone who enjoys bringing back a few bottles of wine from his European travels I've noticed that only Frankfurt has been able to consistently break at least one bottle no matter how carefully packed on every attempt. Mind you this isn't mere clumsy baggage handling - on one occasion this was unpacking my bag stuffing everything back in breaking the zipper and simply binding it up with duct tape for the flight back to New York. However given the charm and skill of their customer service people this sort of performance by baggage handling should come as no surprise.
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4/10

Frankfurt Hahn Airport customer review

Why don't the airport authorities just drop the word 'Frankfurt'? Or rename the airport Mosel or Hunsruck which better describes its location - and what a beautiful location! As an airport for accessing the Rhein Mosel or Nahe valleys or even Luxembourg Hahn cannot be bettered. It is a breeze to get through formailities there and within 30 minutes of landing you can be driving out of the airport on quiet excellent roads with a better feeling of well-being than if you had been 'processed' through Frankfurt main airport. Whilst the coach journey to Frankfurt itself is admittedly long the bus connections to the Mosel Valley Bingen (Rhein) and Mainz are excellent. Walking out to the plane on the tarmac is part of how flying was meant to be - ahh breathe in the kerosene fumes and pretend you're boarding a Dakota!!
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3/10

Frankfurt Hahn Airport customer review

Lots of facilities that have not been there one year ago. Still it is an airport for low-cost carriers. Do not expect fancy things from other real airports. You still walk on the field not in a covered gangway to the plane. If it rains well take an umbrella or get wet. Little walking distances and reasonable airport-parking are a bonus. The location in the middle of 'nowhere' is a tribute to the fare you pay for flying from there. Cannot have everything.
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Frankfurt Hahn Airport customer review

Frankfurt-Hahn is perfectly adequate serves the purpose it appears to have oriented itself towards - low-fare shovel them in flights - and frankly can often be a joy compared with the sprawling chaos of Frankfurt proper particularly if your ultimate destination is an intermediate city such as Mainz. Bus connections are improving and expanding all the time and until an airport of the magnitude of Hamburg (for example) is finally connected to the rail network I refuse to accept any criticism of little old Hahn for failing to provide the same.
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Frankfurt Hahn Airport customer review

As at 16.10.06 Security has gone mad at this airport! Not only was I required to remove an unlined zipper top (by no means an outdoor jacket) but having done that I even had to remove a light chiffon see- through neck scarf! I was so astonished that I thought my necklace was the problem initially and didn't see any men being asked to remove ties. I am a white middle-aged woman conventionally dressed. Are chiffon scarves the latest terrorist accessory? What's going on?
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Frankfurt Hahn Airport customer review

This airport has grown from what used to a shed into a reasonable airport. However it is a long way away from Frankfurt. Great access (but only via car or private transport) to Rhine and Mosel. Airside is ok but final departure gates are grim with very limited facilities and poor seating. Queues on arrival at passport control can be long you may have to stand outside. This airport is high so can be affected by snow in winter.
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