Fort Lauderdale Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 146 reviews
2/10
No Skytrax Rating
Sort Reviews by :
Show
2/10

Fort Lauderdale Airport customer review

(United States)

I've never been in such a dirty airport with very little facilities. The air was thick and things didn't seem to circulate properly. The ceilings are very low for a place where hundreds of people are breathing walking and causing friction in the pathways. The gate we stayed at had minimal facilities between convenient store/food areas. I would absolutely not recommend this for transit and am actually recommending people not to go here if they can help it.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Fort Lauderdale Airport customer review

(United States)

I have traveled all over the world and come into the US in almost every entry point and never have I had to wait over 2 hours to go though customs. What an embarrassment that they can not get US citizens in to their own country with competence. The line for visitors was less than an hour. There we're children screaming and crying. Not a single announcement about delays or the time it was taking.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping N/A
no
8/10

Fort Lauderdale Airport customer review

(United States)

Terminal 3 arrival and departure. Easy enough to get to consolidated car rental facility. Easy return as well as well marked for each car company. Security a breeze (late afternoon departure) with many open lanes. Be warned there is little in the concourse (US Air/American) so bring anything you need. Seating areas were fine but limited eating and areas with snacks and only 1 bathroom for the entire concourse.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Fort Lauderdale Airport customer review

(Canada)

Arrival is painless but departing is the complete opposite. Very cramped check-in area and security is an absolute disaster. If you arrive before 10.00 am they only have two security desks open despite the hundreds of people lined up to get to their departure gates. Air side there are very few amenities. Overall not a great experience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Fort Lauderdale Airport customer review

(United States)

Though FLL provides an easier outlet for Miami traffic this airport could use some improvement. Firstly the gate areas are slightly unkempt and rather cramped for the amount of people who travel through here. The shops are unspectacular and there aren't that many of them. Security took far longer than it needed too and I found the procedure uncomfortable (I prefer the conventional box method). Next time I'm flying into MIA even if it's seemingly worse.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Fort Lauderdale Airport customer review

(United States)

FLL provides a much more efficient easier and mostly cheaper alternative to Miami International. Signage to/from the airport is very good the terminal (while quite busy) is much easier to navigate than MIA and the rental car facility is a short walk across the terminal by covered walkway. Dining and business facilities in Terminal 1 are very basic but adequate. The terminal wasn't the cleanest but no worse than most U.S. airports. The TSA checkpoint moved very quickly considering it was a holiday weekend.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Fort Lauderdale Airport customer review

(United States)

I have flown from Fort Lauderdale a few times. Mostly no complaints nice and clean airport. Easy signs to follow along with a great choice of restaurants. The Delta Terminal (Terminal 2) has a great variety of restaurants in the great area as well. However I am not satisfied with Terminal 4. There are not enough seats in the gate area a lot of people were sitting on the floor or standing up. There is no variety of restaurants or nice lounges to have a drink in this terminal unlike terminal 2 and 3.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Fort Lauderdale Airport customer review

(United States)

Living only 7 miles from the airport terminal FLL is extremely convenient to me. Fares are sometimes lower than from Miami and the airport is much smaller than MIA. Facilities are simple but beautiful reminding at all times that you are in south Florida. TSA agents are generally courteous and professional and lines for security are never too long. Also there is good dining choices all around.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Fort Lauderdale Airport customer review

Our first time using FLL and found baggage delivery quick and efficient. As we arrived at the terminal with the rental car convenient although a bit of a walk compared with say Tampa. Good signage for returning rental cars. Line up for security quiet long mid afternoon.
no
1/10

Fort Lauderdale Airport customer review

I used FLL for the first time as a local driving up from Miami. The signage into the airport is beyond confusing. Within a few hundred feet of exiting I 595 you are confronted with poorly designed overhead signs pointing to hourly daily extended and economy parking; $15 a day parking; $36 a day parking; the Hibiscus Garage; the Mimosa (?) Garage; rental car return; arrivals; departures and Terminals 123 and 4 (with airlines listed). One driver was so confused he (recklessly) stopped his car in a middle lane to interpret the signs. In my case I somehow ended up in the $36 garage (I had wanted $15) and had to exit. Cashier said people do that all the time. I then had to go completely around the airport and re-enter and this time missed ALL of the parking. Another go round and got to the right garage but each level has confusing signs and booms restricting access to each. Make a mistake and the boom does not open and you can't back up due to traffic - and there are two near-impossible-to-read sets of overhead signage in the garage: one for pedestrians (exit to terminal 1234 etc) and for cars (to level 6 to Hibiscus etc). The garage itself has tiny narrow spaces. You almost need a sliding door mini-van to get out. Then I was challenged to find my way to the terminal. There is a bus and / or tram promised but the signs peter out before you can find a "stop" and here are no obvious bus stops. I ended up following color coded very faded lines painted on the concrete through ten or fifteen turns and 100 to 150 meters to get to terminal 4. Returning at 10 PM I encountered different unmarked bus stops for different lots (economy versus daily lots) with a mishmash of signs on the busses for the Hibiscus Garage Economy parking and Rental cars. Actually got on the wrong bus and had to get off a few meters later. (No announcement on the bus - you have to ask). Ended up having to get to the garage via the rental car building and then found that the location I had written down did not correspond to the actual location of the car. (Depending on how you exit the garages you can write down the wrong location). Another 15 minutes searching for the car in sauna-like heat and humidity. All in all a completely confusing and frustrating experience for locals driving in who do not use the airport on a regular basis.
no