Dusseldorf Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 107 reviews
4/10
No Skytrax Rating
Sort Reviews by :
Show
4/10

Dusseldorf Airport customer review

DUS airport is one of the most efficient and clean airports I used. Hardly any queues good public transport connections friendly staff and a modern building. The main reason I use the airport is because of the good connections with cheap operators. Downsides are expensive parking (EUR 90 a week) and unclear signs.
no
4/10

Dusseldorf Airport customer review

Liked Dusseldorf. Though Schiphol is around 40 kms away we took the 200 km drive to Dusseldorf. Both fares and taxes/charges are considerably lower at Dusseldorf. The two of us saved about €900 compared to the cheapest option from Schiphol. We liked DUS easy to navigate quick check-in got our bags fast and were out of the airport in 15 minutes. Will be back.
no
5/10

Dusseldorf Airport customer review

Living in Nijmegen about halfway in between Düsseldorf and Amsterdam I make sure I depart from here whenever flying on a proper airline. Düsseldorf is a breeze compared to it's bigger sibling 200 kms northwest. Airside facilities are a wee bit sparse but in return it's quiet efficient fast and has friendly staff that knows what they're there for. In my opinion those are the things that make an airport deserve a high star rating. No machine-gun toting military police present like in AMS and on the way back from Miami last year I went from jetway to S-bahn in nine minutes on a flight coming from ATL. Try that in AMS you'll still be waiting in security by the time I'm drinking a cold one at home.
no
3/10

Dusseldorf Airport customer review

Calm efficient terminal with accomodating staff. However the renovation zones were an eyesore and there was one seat for every 6 people. Lines were long and nobody could find a bathroom unless it was a handicap bathroom with a long line. Didn't like the fact that I had to walk down 3 stories from the door to the bus then have a ten minute bus ride to the plane. Couldn't find a store with affordable food. Still much better than Frankfurt.
no
4/10

Dusseldorf Airport customer review

Good airport that does it's utmost to service it's customers. I've been there from way before the fire and after the fire when they had beerhall tents to handle passengers and luggage. They have been less fanatical in introducing more airport security after 9-11. The hotels at the airport are reasonable and clean. The only problems are their waiting area for cars picking up passengers which is too small. The train connection looks great but services could be more frequent. And finally people should not mix up lousy Dusseldorf regional in Weeze with the quality that Dusseldorf International has to offer.
no
2/10

Dusseldorf Airport customer review

I can only agree with the 2 previous comment. I arrived at security with my liquids in a non Dusseldorf airport standard plastic bag. I was told to buy one from the machine for €1. I did not have a euro but was allowed to take one item though without a bag but lost the other two items. Beware Dusseldorf standard plastic bags are mandatory though it appears they do not use the proceeds of selling them to the benefit of the airport in general. Also I have never come across this at any other airport in Europe.
no
3/10

Dusseldorf Airport customer review

Previous commentators are correct about the attitude of the security staff at DUS. I had a pot of jam confiscated as it was over 100ml despite this not being a problem at security in Hamburg two hours earlier. Airside facilities in the non-alliance pier were spartan and the entire place looked as if it had not been uprgraded since the early 70s. The Lufthansa pier is slightly nicer.
no
101 to 107 of 107 Reviews