Dusseldorf Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 104 reviews
4/10
No Skytrax Rating
Sort Reviews by :
Show
3/10

Dusseldorf Airport customer review

Calm efficient terminal with accomodating staff. However the renovation zones were an eyesore and there was one seat for every 6 people. Lines were long and nobody could find a bathroom unless it was a handicap bathroom with a long line. Didn't like the fact that I had to walk down 3 stories from the door to the bus then have a ten minute bus ride to the plane. Couldn't find a store with affordable food. Still much better than Frankfurt.
no
4/10

Dusseldorf Airport customer review

Good airport that does it's utmost to service it's customers. I've been there from way before the fire and after the fire when they had beerhall tents to handle passengers and luggage. They have been less fanatical in introducing more airport security after 9-11. The hotels at the airport are reasonable and clean. The only problems are their waiting area for cars picking up passengers which is too small. The train connection looks great but services could be more frequent. And finally people should not mix up lousy Dusseldorf regional in Weeze with the quality that Dusseldorf International has to offer.
no
2/10

Dusseldorf Airport customer review

I can only agree with the 2 previous comment. I arrived at security with my liquids in a non Dusseldorf airport standard plastic bag. I was told to buy one from the machine for €1. I did not have a euro but was allowed to take one item though without a bag but lost the other two items. Beware Dusseldorf standard plastic bags are mandatory though it appears they do not use the proceeds of selling them to the benefit of the airport in general. Also I have never come across this at any other airport in Europe.
no
3/10

Dusseldorf Airport customer review

Previous commentators are correct about the attitude of the security staff at DUS. I had a pot of jam confiscated as it was over 100ml despite this not being a problem at security in Hamburg two hours earlier. Airside facilities in the non-alliance pier were spartan and the entire place looked as if it had not been uprgraded since the early 70s. The Lufthansa pier is slightly nicer.
no
101 to 104 of 104 Reviews