Dusseldorf Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 105 reviews
4/10
No Skytrax Rating
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5/10

Dusseldorf Airport customer review

(Netherlands)

Used it a few times as it is closer to my home as Amsterdam. Furthermore the waiting lines are so short. Airport is fresh and clean and luggage arrives very quickly. Staff is friendly and helpful.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Dusseldorf Airport customer review

(Canada)

Recently I had the opportunity to use DUS for the first time on a return flight to LGW. I was extremely impressed with the efficiency of this airport with the quick and easy connection from the city by public transport and upon arrival at the airport doubly impressed with the ease of getting around the terminal and by the number of places to grab a snack before the flight. The airline personnel were friendly and helpful as were the German security and Immigration staff which I found rather unusual since more often than not I find these officals in Germany to be a bit to informal. Perhaps it was because they were all going on their break or maybe they had just returned - whatever I was impressed.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Dusseldorf Airport customer review

(Canada)

It has easy access to the train station autobahn etc. The staff is friendly and helpful. The facilities are clean security organized and efficient.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Dusseldorf Airport customer review

(France)

Modern and clean airport with short ways upon arrival. If you head for downtown Dusseldorf I would recommend the suburb train line 11 (S-Bahn 11). The railway station is located one floor underneath the arrivals hall whereas the long-distance station can only be reached via the skytrain. Travel time to the city centre around 15 mins and the ticket machines are easy to use.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Dusseldorf Airport customer review

(United Kingdom)

Extremely clean and polite ground crew to help however by 9pm all of the shops in the airport had closed and there was nowhere to buy any food or drink in the departure lounge which made for a very long night. No entertainment nor wireless internet available unless you are a Vodafone customer.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Dusseldorf Airport customer review

(Netherlands)

Living close to the German border this is the closest airport. Easy to reach easy to navigate and no long walks and plane-taxiing. Security staff ranges from rude to friendly. Buy delicious sandwiches at 'Kamps' in the arrival area. Much cheaper than elswhere. 'Geheimtipp': the parking at the railwaystation costs only 7 euros/24 h. So for a short trip it's much cheaper. Follow signs 'Fernbahnhof' and take the skytrain from the station to the terminal.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Dusseldorf Airport customer review

(Netherlands)

Good efficient and clean airport of medium size. Good facilities. Normal customs and security. Cheaper long term parking is available just outside the terminal area. However beware that passenger and luggage drop-off at the terminal building is NOT possible. You MUST park in one of the terminal parking (at a stiff hourly rate) and then find your way to a luggage cart and the terminal building.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Dusseldorf Airport customer review

I agree with the previous comments on the security. They are terribly serious about the size and the content of your hand-carry items. My bag travelled with me through many airports but only in DUS was it stopped because it's too big (?? in DUS but not in airports in UK US Asia France etc. It's just a normal schoolbag but they say they only permit item of size like a laptop bag.) And they even ask to weigh my hand-carry bag though it doesn't look heavy at all.
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4/10

Dusseldorf Airport customer review

DUS airport is one of the most efficient and clean airports I used. Hardly any queues good public transport connections friendly staff and a modern building. The main reason I use the airport is because of the good connections with cheap operators. Downsides are expensive parking (EUR 90 a week) and unclear signs.
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4/10

Dusseldorf Airport customer review

Liked Dusseldorf. Though Schiphol is around 40 kms away we took the 200 km drive to Dusseldorf. Both fares and taxes/charges are considerably lower at Dusseldorf. The two of us saved about €900 compared to the cheapest option from Schiphol. We liked DUS easy to navigate quick check-in got our bags fast and were out of the airport in 15 minutes. Will be back.
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