Dublin Airport

US pre-clearance was fast and staff were efficient unlike many other airports I have visited. Terminal 2 looks very modern and although big it is easy to navigate. A large variety of cafes and stores were available and the airport was spotless. I thoroughly enjoyed my visit.

The US pre-clearance process at Dublin is a disaster. The airlines have scheduled too many US flights at almost the exact same late morning time. As a result there are far too many passengers trying to get through security and US passport/customs control at the same time resulting in huge lines and terrible waiting times. We made it on time but our flight was delayed for 30 minutes to wait for a large number of passengers who didn't. Either the airlines should be forced to spread out their flight times or US pre-clearance should be discontinued in Dublin.

Regularly travel from Dublin airport. The new terminal 2 is bright and airy in the check in area. Much more pleasant than terminal 1 which is in desperate need of a makeover. Security at both terminals can be very slow. For US flights immigration pre-clearance is a huge advantage although staff there are very rude. (American though so cant blame Dublin for that). Selection of shops and cafes throughout the airport is poor. Often delays in taking off.

Went through Dublin airport on Sunday 21st December late afternoon. Arrived ahead of recommended 3 hours for our long haul flight. Check in and security took less than 10 minutes which was surprising given it was the weekend before Christmas. Everything was as it should be and there was a nice seasonal mood. Food hall offered a good choice of food and beverages everything was spotless. Was a really nice experience.

A perfectly modern and functional airport for the capital of Ireland. Plenty of shops eateries and other facilities before and after security. Staff polite and helpful airport well laid out and easy to navigate. The one criticism I do have though is the very long walk to the boarding gates the distances are quite energy sapping. The X1 coach service from Dublin to Belfast is excellent value for money.

The requirement to re-screen while passing through Dublin is ridiculous. On our way through to Glasgow from Chicago we had to clear passport control and re-screen even though we never left the secure area. On our way home to the US we had to re-screen through airport security and then do it all over again when we got to the TSA pre- screening area. What a phenomenal waste of time and resources.

I fly in and out of Dublin about twice a month. In general it's a good airport. Sometimes there can be monumental queues at the check in desks during holiday periods so I find it best to check in online (or using the numerous electronic kiosks) and then use the bag drop. T2 is the Aer Lingus terminal even though a number of its short haul flights leave from T1 so you go through T2 security and then walk for about 5-10 minutes. They will tell you it's a 20 minute walk but it certainly isn't. I know some people find this walk a pain but I occasionally will go through T2 security for a T1 flight (requires a smile and polite request to be let through) because at peak times T2 security can be faster than T1. There are some nice touches for instance the clear plastic bags for liquids are provided free of charge. Once into the scanning area you have to pick a random queue but in a year of flying in and out at different times I've never had to wait more than 15 minutes in T2. Even in T1 it's never that long. Paying for a fast track pass is rarely worth the expense in T2 as it only bypasses the boarding pass check - you still have to queue for the scanners with everyone else. Inside the terminal the facilities are not that great for the size of the airport. There's a real lack of seating in the main departure lounge and space is limited so it always feels cramped. Most of the seating is by the gates themselves. The shops and restaurants are only so-so. Overall I like it and I prefer T2 much more than the slightly shabby and dark T1.

Told to check in at T2 but then had to walk a long way to T1 to departure gate. On return had to walk back from T2 to T1 queue through immigration (just coming back from Scotland) and it took one hour from when we landed until we collected our luggage and went to look for the bus to the long term car park. Poor sign-posting and bus drops you at a different stop to pick. We'd parked near bus stop but then on our return had to drag our cases all the way across the car park. When we went to exit the number plate recognition wasn't working and the human attendant was slow and ignored us when the barrier wouldn't open. Dublin Airport gives no thought to people with limited mobility. Customers are forced to walk unnecessary distances and are forced through shopping areas making the walking distance even longer.

Went through Dublin twice on way to US and back on July 21 / Aug 16 2014. Massive queues at US pre-clearance on way out which were understandable if rather frustrating. Less understandable on return when trying to catch connecting flight to UK around 5am queued at Dublin for around 1hr 15min to get through passport and screening even though had done same on leaving Boston and had been in presumably secure environment since then. Hundreds in queue again connecting flights having to be held travellers beginning to panic as gate closure times being passed. Not a good advert for the airport with foreign visitors being especially unhappy first time have used this route and will think twice next time.

Staff at the Terminal 2 security screening were rude and inattentive to passengers' requirements. As I was trying to remove my laptop from my bag a woman security officer kept shouting at me to hurry up; when I replied that I was trying to she responded in a supercilious tone with "you have a nice day sir". The security area was quiet with no queue behind me so why did she feel it was necessary to speak to passengers as if they were inmates at a correctional facility.