Dublin Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 209 reviews
5/10
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4/10

Dublin Airport customer review

(United Kingdom)

Dublin Airport has a very crowded security area. There are two at either end of the check in area (and either end of the shopping corridor airside) and are usually queued way out towards the check in desks again. Security staff can be a little rude at times. Once you're through security you're straight into the shopping area which is a very cramped long corridor with many expensive shops and lots of hand luggage rolling around. No seating until you get to the relevant Pier. I have flown mostly from Pier D in recent years and it is actually very good. It is spacious and quiet and has some cafes and shops along it. The last time I flew they still had some of the portacabin pier left (you go through a gate a Pier D which actually just brings you downstairs to the horrible bit) and its like you're standing in a caravan its very very cramped noisy and hard to hear the announcements. Very busy during the delays 2 years ago after the ATC meltdown! Landside there is a good selection of cafes and restaurants on the mezzanine above check in. Beware though all the lifts (except pier D) seem to be quite dodgy especially the ones out at the car parks even the newish lifts at check in sometimes don't work!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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4/10

Dublin Airport customer review

(Ireland)

Getting to and from the Dublin airport is still bad but once there it's fine. I have occasionally seen the queue for security spilling out round the departures lounge but normally you get through quite quickly albeit they never use all available scanners. The choices for eating and drinking have improved over the years and pier D even if a long walk away is still a huge improvement on the awful portakabins that they had before.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Dublin Airport customer review

(France)

Loads of good views of the apron from the airside. Catering and retail options in all areas of the airport are very good. The DAA pay as you go "Anna Livia" lounge is well stocked tidy and value for money. Dublin Airport can be heaven or something less than depending on the time of day and the gate you depart/arrive from. Then opening of T2 later this year will improve things massively.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Dublin Airport customer review

(United States)

Since my last post I've used Dublin four more times and still quite satisfied. Departing or transferring passengers should know that once you enter some concourses ("A" for sure and possibly others) you may not be allowed back into the rest of the airport. Arriving passengers connecting to long-distance bus or rail should know that the direct buses to the downtown intercity bus terminal and Heuston rail station are the 747 and 748 respectively (Connolly passengers can take the light rail from outside Heuston). These are green double- decker buses which will be on your left exiting the terminal; they cost 6 euro each way. Having used Dublin 6 times now I find it quite satisfactory and will continue to use it in the future.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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4/10

Dublin Airport customer review

(United Kingdom)

Agree with the last review. Construction site appearance but still functional. Check in good and security quite quick. A bit of a walk to get to the A gates but nothing too bad. Plenty of seats for waiting departure. Overall satisfactory. AirCoach to city is E7 which is dear but fast. Bus at E2.20 is good value but takes at least an hour.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Dublin Airport customer review

(Brazil)

Massive construction underway but not (as yet) inconvenient to passengers. Flew out of DUB at peak time early Friday evening and the airport was functioning well; no queues at passport and security control. DUB's major problem - and the works currently underway won't resolve this - is the lack of a fast ground transport link to the city centre. There are state-owned and private buses running to various points in the city centre but notoriously bad traffic means it will take you close to an hour to cover the 8km distance and at €6 the service is seriously overpriced. Best value option is Dublin Bus' 16A service which takes even longer but only costs EUR220.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Dublin Airport customer review

(Norway)

Dublin low-price terminal (Ryanair etc.) really has improved. Still a long walk to/from customs/immigration but - on departure - once you have got clear of the crowded shopping bazaar things really improve.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Dublin Airport customer review

(United States)

The international arrivals area is somewhat spread out eg. a walk down a narrow hall to passport control than again to customs etc. There were no lines or delays. The arrivals level of the terminal is dark but signage is clear and my bag came reasonably quickly. There are good bus connections to and from the airport although you want to know which one you want beforehand. All in all clean and functional but nothing outstanding.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Dublin Airport customer review

I fly to/from Dublin Airport regularly and find it to be a pretty good airport albeit one that is undergoing needed improvements. There is plenty of space and security is generally pretty fast and efficient. My main bugbear is the length of time it takes to get to pier D especially the far reaching gates.
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4/10

Dublin Airport customer review

Dublin Airport is improving. Next year Terminal 2 will open. I left Dublin for Amsterdam and Aer Lingus still operates some flights from the future low cost pier D. That was a long walk indeed but the area is pleasant with abundant seating and facilities. There are no airbridges there boarding is via the tarmac. I assume that when Terminal 2 opens pier D will be given over to Ryanair and other low cost flights entirely and the walking distances for scheduled flights will become shorter again.
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