✅ Trip Verified
| I forgot to mention upon my arrival to Douala, Cameroon airport how the police or security officer wearing an olive green uniform stationed near the exit doors of the airport approached me with his hand out saying, "madam you have something for me?" He kept repeating it with his hand out rubbing his fingers together and would not let me proceed any further. I felt angry, afraid, confused and threatened. He was armed with a weapon. Travelers beware of being targeted by security authority. Upon my departure from this airport: Personnel rudeness and long delay in getting boarding pass and miss check luggage. The female agent verified if I needed a wheelchair and I responded, "yes". Then she pointed for me to leave the boarding pass counter and said, "You have to go wait at the gate". I said, "I don't understand". Wait where? After being asked three times in an aggressive tone of voice. I said, "I guess not or no to the wheelchair" because I didn't know where to go to get to the gate she was pointing at. Later, I changed my mind and requested the wheelchair to expedite to my gate. The female agent verbally attacked me and came from around he counter and got right in my face stating, "You said that you didn't want a wheelchair!" She said this over and over. She was in my personal space. I just wanted my boarding pass and a wheelchair to get to my gate. Two gentlemen came with the wheelchairs and took me and another traveling companion to the gate. They both were kind, helpful and very professional. The airline agents couldn't find Jackson International Airport (JAN) in their systems to check my luggage all the way to my home destination. I waited at the counter for and hour and a half while four agents searched their computers and a supervisor took my e-ticket to another location to get the "Code" for my final destination. Three days later and I still haven't received my luggage. I have a lost luggage claim pending with Delta.