Doha Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 116 reviews
4/10
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3/10

Doha Airport customer review

(United Kingdom)

I've used Doha 6 times since May major drawback is the bussing to and from the aircraft. Plus point is that there is ample seating. If you are flying into Doha as opposed to transiting the queues for immigration tend to be small. Duty free prices expensive service tends to be very slow. Food prices not as bad as they can be at other airports. It will be interesting to see whether they've addressed the minus points without ruining the plus points when they open the new terminal.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Doha Airport customer review

(Netherlands)

Visited two times during transfers. Both times no long lines quick through baggage check. From and to airplane long routes on buses. Airport is old but does for a short transfer. A smoking room available coffee shop eaterie and duty free shop (not cheap except cigarettes). Working people friendly. Overall a positive feeling but not a super airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Doha Airport customer review

(Nepal)

About 12 hr transit journey MAN-DOH-KTM. The queues for security checks on arrival could be better: there were lots of connecting passengers with very few (and very long) lines which could be improved. Transit area was great: good range of facilities (food toilets duty free shops to look around etc.) I had a great view of the runway from where I stayed. Wi-fi throughout the waiting areas could be a huge plus.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Doha Airport customer review

(United Kingdom)

Brief transfer en route Heathrow-Male around four hours to kill on return journey. Outbound involved boarding a bus on the far side round the perimeter road through security - seemed a bit cursory - upstairs to departure gate straight back downstairs onto bus and straight back to far side to join second plane. Easy to pass time on return plenty of seats and a great view of takeoffs and landings. This time the flights arrived and left from the terminal side. Duty-free very expensive but you don't have to use it - it's an air terminal with a few shops not a ghastly mall like Heathrow or Sydney. Piers would be nice given blistering outdoor temperatures but that's academic as a new airport is being built.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Doha Airport customer review

(United States)

A mixed experience. Arrival very easy and quick. Departure rather stressful. Have to fight through crowds lines for check-in passport control rather confusing and disorganized as was security and not convinced how serious it was - there is secondary gate screening which is good. In the main terminal one shared lounge (except for Qatar Airways) as far as I could see and a couple of places to eat.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Doha Airport customer review

(United Kingdom)

My family had 4 hours plus between flights so we paid $40/head to use the Oryx lounge. This covers food and drinks (including alcohol on request) WiFi and showers. Not the greatest lounge ever but very friendly staff on the reception desk and quite a useful base for a long transit time.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Doha Airport customer review

(Spain)

After reading reviews here we were slightly concerned even though it was only a 2 hour stop over. We need not have worried at all. Security was quick and easy with efficient staff who pointed us in the correct direction for transit. After our flight from LHR we wanted to freshen up and found the toilets very clean with large cubicles and plenty of paper towels. Duty free was expensive but there is a smaller shop on the 1st floor were you could buy small gifts books papers soft drinksetc at good prices. Next door was a Costa Coffee and we enjoyed a nice coffee for a similar price to Europe so we had no argument there. Didn't use the food court area but it looked okay nothing fancy and not much choice but was serving it's purpose. All in all it was an okay small airport which was very clean and comfortable my only one annoyance was the gentleman on our boarding gate who stopped nearly every non-white person who passed to check their details. He was so rude and patronising to a British born Indian lady in front of us it was embarrassing for her. Thankfully she kept her cool and dignity which showed him up. If this is normal for the male staff in Qatar then it's a real shame but something for people to be aware of.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Doha Airport customer review

(United Kingdom)

Transiting to/from HKG. Huge queues at security due to constant landing of widebody aircraft but it never took longer than 15 minutes to clear security as plenty of staff and scanners are available. Never imagined an airport could be so crowded at 2am. The terminal is too small considering how busy this airport is becoming but this has the benefit that all the gates can be reached 2-3 minutes after security. Passports are only checked at the boarding gates. Facilities are limited (ground floor duty free area a few restaurants and small shops upstairs) so a long layover would be dull but enough for a 2-3 hour wait. Plenty of seats everywhere. Toilets inadequate - the cleaners do try but can't seem to keep up due to the volume of pax. No air bridges so a long bus journey to/from the plane seems usual. Efficient polite English-speaking staff throughout. Cheapest bottled water I have ever seen at an airport - £0.33 GBP! A nice place to transit if you have a short layover I will try and use DOH on future transits to Asia.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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4/10

Doha Airport customer review

(United Kingdom)

Doha airport is on the small side for the numbers of flights Qatar are running. I arrived from Manchester on route to Bangkok early evening to the usual long lines at security - which to be fair do seem to quite efficient. Main terminal is compact to say the least lower floor crowded duty free area badly set out almost impossible to walk around at time without knocking something off the displays with your bags - long queues to pay I gave up and went to the second floor which is much better with plenty of seats. As I had an eight and a half hour stopover on both outwards and return flights I pre-booked into the Onyx lounge - this is situated on the second floor and quite nice - quiet with plenty of seats a small internet corner. In the main area there are TVs newspapers and magazines but only of local interest. A small food area is nicely set out selection of food a little disappointing although its plentiful you can help yourself to tea coffee and soft drinks as often as you want. The cost in $40.00 but if you are only in Doha for a short time its not worth paying . Check in is very good in Doha as it was on all parts of the trip Qatar staff are excellent and went out of their way to book me into an exit row seat due to my height. I believe the new airport will open in 2012.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Doha Airport customer review

(France)

Long stopovers both ways in DOH - 5.5 and 4.5 hours. Limited choice and low quality of food and drink if you have no lounge access. Childrens play area was closed and looked in a bad state of repair. Toilets in sufficient supply but not very inviting. Boarding announcements nonstop and very loud - airport was cold buses were even colder. Bus ride and waiting time at the aircraft was unbearable on both trips. On the return leg we remained 35 minutes in front of the aircraft before being allowed onboard. As a result we saw the baggage handlers for our flight throwing violently all suitcases on the tarmac prior to loading - not what you would expect. Transfer and security were efficient. If you have a short transfer in DOH it may be okay. For longer stopovers wait until the airport has been re-vamped or take warm clothing and aspirins.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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