Doha Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 120 reviews
4/10
No Skytrax Rating
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3/10

Doha Airport customer review

(Netherlands)

Coming in from Frankfurt around 1900 transfer was a nightmare for someone with tight connections. In the end it only took 45 minutes or so. Coming in from Bangkok around noon was a complete different story all security lanes open AND through in 30 seconds so we had 1 hour and 25 minutes to wait for the next plane. Outbound we had a long layover and I strongly recommend the Oryx lounge although it is a bit pricey for $40. In the general passenger area the toilets are not that clean they have an attendant in every room but since people washing themselves water is all over the place. Travel times by bus as mentioned in earlier comments are true outbound 15 mins from airplane to the terminal outbound it was just 2 minutes.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Doha Airport customer review

(Australia)

We traveled late 2010 and found our overall Doha airport experience to be terrific very pleasant and helpful staff and very clean airport. As we had a long layover we paid the $40 to use Oryx lounge this proved to be a good idea. Again good experience staff were helpful and multilingual. Food was fine and seating was ample. Even had a great floorshow provide by an angry and irrational man picking arguments with all and sundry. Perhaps he couldn't find the smoking room but the entertainment made the wait seem shorter. Would happily use Doha again.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Doha Airport customer review

(United Kingdom)

Similar to my previous review as little has changed for transit passengers security and immigration process quite quick but this could depend on how many flights are arriving at the same time. Ground floor always seems to be crowded duty free shop poorly set out I've never been able to purchase anything here due to the long queues much better to use the smaller duty free shop on the upper floor. Plenty of seating available upstairs and as the seats have armrests it stops the backpackers lying full length still not somewhere you'd want to spend a long time. If you have along stopover there is the Oryx lounge $40 for 6 hours but before you pay check there is a Melbourne flight due to leave within the next 8 hours the rudest most inconsiderate people I've come across for a long time. All airport employees very pleasant and helpful.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Doha Airport customer review

(United Kingdom)

Used Doha for my recent trip to India with Qatar small airport can get very crowded when multiple flights arrive but staff were pleasant and efficient and pointed to the right direction and spoke an array of different languages. Plenty of seating an okay duty free standard food court. My gripe with them is the bussing of passengers to the aircraft especially for flights for passengers for Asian destinations where the bus was overloaded and without airconditioning and waiting on the tarmac. Hopefully they will solve the problem with the New Doha Airport with airbridges.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Doha Airport customer review

(United Kingdom)

I've used Doha 6 times since May major drawback is the bussing to and from the aircraft. Plus point is that there is ample seating. If you are flying into Doha as opposed to transiting the queues for immigration tend to be small. Duty free prices expensive service tends to be very slow. Food prices not as bad as they can be at other airports. It will be interesting to see whether they've addressed the minus points without ruining the plus points when they open the new terminal.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Doha Airport customer review

(Netherlands)

Visited two times during transfers. Both times no long lines quick through baggage check. From and to airplane long routes on buses. Airport is old but does for a short transfer. A smoking room available coffee shop eaterie and duty free shop (not cheap except cigarettes). Working people friendly. Overall a positive feeling but not a super airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Doha Airport customer review

(Nepal)

About 12 hr transit journey MAN-DOH-KTM. The queues for security checks on arrival could be better: there were lots of connecting passengers with very few (and very long) lines which could be improved. Transit area was great: good range of facilities (food toilets duty free shops to look around etc.) I had a great view of the runway from where I stayed. Wi-fi throughout the waiting areas could be a huge plus.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Doha Airport customer review

(United Kingdom)

Brief transfer en route Heathrow-Male around four hours to kill on return journey. Outbound involved boarding a bus on the far side round the perimeter road through security - seemed a bit cursory - upstairs to departure gate straight back downstairs onto bus and straight back to far side to join second plane. Easy to pass time on return plenty of seats and a great view of takeoffs and landings. This time the flights arrived and left from the terminal side. Duty-free very expensive but you don't have to use it - it's an air terminal with a few shops not a ghastly mall like Heathrow or Sydney. Piers would be nice given blistering outdoor temperatures but that's academic as a new airport is being built.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Doha Airport customer review

(United States)

A mixed experience. Arrival very easy and quick. Departure rather stressful. Have to fight through crowds lines for check-in passport control rather confusing and disorganized as was security and not convinced how serious it was - there is secondary gate screening which is good. In the main terminal one shared lounge (except for Qatar Airways) as far as I could see and a couple of places to eat.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Doha Airport customer review

(United Kingdom)

My family had 4 hours plus between flights so we paid $40/head to use the Oryx lounge. This covers food and drinks (including alcohol on request) WiFi and showers. Not the greatest lounge ever but very friendly staff on the reception desk and quite a useful base for a long transit time.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no