Doha Airport

✅ Trip Verified | I would absolutely avoid Doha at all costs. It's so big now that simply getting from gate to gate is a lengthy exercise and one of my flights still involved a bus ride. Inadequate seating, unfriendly staff, even in the Qatar business lounge, it's not good enough. I will be looking for a different route to take my regular journeys between the UK and Jakarta.

✅ Trip Verified | The ratio Qatar aircrafts vs available gates is very small. I was travelling business class Geneva to Johannesburg with a transit in Doha of 3 hours. The plane coming from Geneva was parked away from the terminal and a bus for business class passenger was waiting. The drive from the aircraft the terminal lasted a good 45 minutes. It was followed by a transit security check that took 40 minutes in the dedicated business class lines, totally unacceptable (the web site says no security checks for passengers from safe countries but I do not think that Switzerland is dangerous.) I headed for the lounge where entry was denied because my connecting flight was boarding at the far end of the airport.

✅ Trip Verified | Arriving from Bangkok en route to the UK, I assumed that the airport procedures would be as simple as usual. Not on this occasion. I was on an A380 business class from BKK which had arrived at a gate. Not far was a lit red sign 'Transit' about half way along a travelator, we walked to it, only to be told that we had to walk further. The next two signs also indicated transit doors which were closed. So we then had to walk around 400 meters until there was a transit gate open. Security checks were very strict (good point) and you then take an escalator down into the Duty Free area. The problem here is that within about 10 meters of the foot of the escalator is large outward flight display. With many dozens looking for their onward flight gates, they blocked the very narrow passageway. So I had to walk through Duty Free to try to find the lounge and the location of my next gate. If I recall correctly that was C14 - but there were no indicators anywhere showing where C14 could be located. So I started a very long journey around the new additions to the airport attempting to find the Qatar lounge. Two staff I spoke to gave wrong or misleading directions. Becoming very frustrated, I had noticed signs to hotel lounges but not that for QR passengers. Eventually I asked a young lady at the foot of the escalator to a hotel lounge. The QR lounge is up this escalator, I was informed! Yet there was not one sign anywhere to indicate that information! How is that possible?

✅ Trip Verified | It is one of the best airports in the world. An absolute architectural beauty. The facilities at the airport are top class. There are variety of shops at the duty free. The security and cleanliness of the airport is mind-blowing.

✅ Trip Verified | If you love shopping you might like Doha airport but if you need to work during transfer times or want to do anything on the internet apart from online shopping you will be highly disappointed! Unbelievable, that such a new airports fails on basics so much. No power plug, no high speed internet. Welcome to medivial times!!

✅ Verified Review | Hamad International Airport is nice brand new airport. Very spacious and clean. Good wi-fi line and plenty of free desktop for internet. Seats are everywhere and they are comfortable. Charging points are available throughout this airport. Many choices for food and shopping. However I find that the price is rather high.

I flew from YYZ to AMD via Doha (old airport). Overall experience is not so bad except transporting to plane by coach. Embarking from and boarding to plane is by coach but overall management of coaches are good. Security check is quite fast and not so much hold up. Security personal are not checking for liquid in your hand baggage and line moves really nicely. This is for transfer and not sure about passenger boarding from Doha. Airport terminal is quite clean and roomy. Good part is there is a nice play area for young kids and reasonably good quality free WiFi. Washroom are no so clean mainly due to culture of people using them and mostly wet. In rush hours it is crawded and also sometime close one in middle due to close off that area (US bond flights). Not so much food option but overall food is not so costly compare to European airports. Ground staff are not that helpful but Qatar Airways staff are excellent. I missed new terminal by only 4-5 days.

I was here on a stopover on the way to Bangkok. I didn't have too many problems and the terminal wasn't that crowded (it was early morning). Also free internet worked well which was helpful. Staff seemed friendly though not really helpful. The toilets were overcrowded and not clean. Not many shops or restaurants that I saw. Overall this airport is nothing to right home about but my experience wasn't that bad. Qatar airways is a good airline and hopefully the new airport in Doha is better than Doha international.

Passed through Doha on both 25th March and 15th April. Very disappointed with business class lounge which was very crowded and hectic. Couldn't find a cup to pour coffee in! Not anywhere close to buffet. Differing advice about our time and gate of departure meant we only had ten minutes to spare. The gates were in chaos Didn't appreciate having to climb stairs to board. Doha really wants to shake itself and look to the super business class lounge they have at Heathrow.

Arrived with our baby myself and my husband were forced to get on the fully packed bus that brought us to the arrival terminal as my request to wait for the next bus was denied. As such I had to struggle while carrying my baby in my arms through the dreadful bus ride standing and trying not to fall on anyone while the bus made sharp turns during the 20 minute ride. No one offered me a seat as expected because no one sitting or standing near any seats could see me carrying a baby in that super crowded bus. No assistance or clear information regarding a fast lane at the immigration hall. Immigration officer was very rude and made us go to another counter at the other end of the immigration hall. Our passports were handed over to three different officers and when asked why and what was happening all questions were ignored and we were treated as though we were invisible as they spoke to each other in Arabic. Horrible experience and airport is a far cry from any other airports I have passed through. And very stressful for someone like us travelling with a baby.