Dalaman Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 105 reviews
2/10
No Skytrax Rating
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4/10

Dalaman Airport customer review

(United Kingdom)

The main gripe about the airport is the prices. The airport is clean air conditioned with decent toilet facilities. Take food with you. The authorities have stopped drinks going in so that is a problem. Be prepared know what to expect and should not be a problem.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Dalaman Airport customer review

(United Kingdom)

I wish I had read these comments before my return from Dalaman Airport we are still reeling at the price for 2 pints TL35. How can that be justified. Such a disappointed end to a lovely holiday.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Dalaman Airport customer review

(United Kingdom)

Still the same ridiculous prices for food or something to drink - we were delayed for 6 hours and the security staff tried to stop us going back outside for a cigarette - while they were smoking in front of us! Turkish authorities REALLY need to clamp down on the concessions here - the airport is famous worldwide for rip off prices the infrastructure is pretty bad as well.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Dalaman Airport customer review

(United Kingdom)

It's all been said before - extortionate pricing for food and drinks newspapers too. On the way in the visa official forgot my £10 change too. All rather sad really.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Dalaman Airport customer review

(United Kingdom)

Just back from Turkey today and still reeling from the extortionate prices being charged at Dalaman Airport. What struck me is the stupidity and short sightedness of the management if they cut their prices by a third they would sell four times as much. Where else can you find McDonalds KFC and Burger King outlets without queues actually with the exception of the absolutely desperate no customers at all? The airlines must love it I have never seen so much food sold on a flight. Refusing to pay the bar prices we bought a nice bottle of red in the duty free shop (£8) and managed to persuade a bar tender to open it for us!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Dalaman Airport customer review

(United Kingdom)

We were disgusted with the prices being charged for very mundane fast food. Whilst we looked at the menu we noticed that there was no queue (a first for MacDonalds) and a large number of people having seen the prices at the tills walked away. Finally the method of paying £10.00 in cash for a bit of paper stuck into our passport which purports to be a visa on arrival feels a bit like a bribe to let us in. If this really is a charge for a visa then add it to the ticket price. Also seriously consider whether young children should be subject to this charge.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Dalaman Airport customer review

(United Kingdom)

There is a restriction on taking liquids through customs. This is when you go through passport control not when you first enter the airport and have to have your luggage scanned - you are fine to take liquids beyond that point just not through to the other side of passport control. Fine to take sandwiches etc just not drinks - so had to pay 5 lira for a 500 ml bottle of water. Noticed this time that there is even less seating than there was at the beginning of the season which means that if you want a seat you have to sit in the food court areas. We did this and kept getting asked if we were going to buy anything. Take something to eat with you but you just have to grin and bear it to pay the price for a drink if you are desperate.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Dalaman Airport customer review

(United Kingdom)

Was there today and will never visit Turkey through this zoo of an airport again. Queue for this queue for that - surly staff and as for the lack of seating on the ground floor forcing you to the first floor to be faced with stupidly high prices for essential food and drink items. Managers of this facility hang your heads in shame!!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Dalaman Airport customer review

(United Kingdom)

We just flew back from Dalaman airport and although we had 2 hours to kill we refused pay their ridiculously high prices for food and drink. There are several high street companies ie MDs Burger King but they all charge these high prices - it must be price fixing or bordering on some illegal practice. Coffee is around £4.50 and even a bottle of water will cost around £4. Very few people were buying and it's leave visitors with a bad feeling of the place so it makes you wonder what their game is.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Dalaman Airport customer review

(United Kingdom)

Have been going to Turkey for 15 years and it's a shame that the last memory of a wonderful country is spoiled by such a rip off at the airport. Food and drink prices are sky high. My advice would be to take food and drink with you. There is no restriction in place at the moment for taking water etc through customs. There is plenty of seating in the food halls and I have never been had any problems when eating food not bought there. The airport is stuffy and dim and the public announcement system is impossible to understand.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no