Dalaman Airport

Not Verified | You don't really have a choice, as this is the only airport in the area, especially if you are going to Oludeniz or Fethiye. But if you can avoid this prison. From your very first steps into the airport you are subjected to x-rays and bag checks that's before you even check in. The staff are about as cheerful and welcoming as what you'd expect when signing into His majesty's Prisons. Once you've checked in... onto passport control and the 2nd bag check. 5 flights leaving in the space of a few hours. So how many gates open? 2 and one for the prison guards... once you've finally managed to get through and you've had your belongings thoroughly checked your through to the Duty Free, which you'll need to remortgage your house and sell your feet pics on Onlyfans to get a bottle of whisky and some sweets for your colleagues at work... Nevermind, the food court can't be as expensive.. Nope double priced meal deals. I could not get my head around the simply outrageous "Meal Deal" from Eat ups! A stale sandwich and small Fanta for £13 pounds... it was even advertised as a "Deal". Oh the WiFi is unreachable as you need a code from the kiosk but no one has it... the paid "super" WiFi work though... shock. And finally when your gate is called and you can escape this prison... you have all your belongings swabbed and yet another scan. Guess it's security and it would stop any potential security threats, but this is too much. Love Turkey, but this Dump leaves a sour taste when leaving. Positives: it's clean.

Not Verified | Worst airport ever been to. Food, drinks total rip off. Arrogant people who think you come on holiday to give them tip, tip tip, tip,. Makes you not want to go to turkey again. I do give tips when in Turkey but not when am asked

Not Verified | Absolutely ridiculous place to be, it's actually put me off traveling to Turkey again. The rudeness of the staff is just something else and the scamming by the staff is also out of order. We had small cabin bags that fitted into a metal frame used to measure when we departed the UK yet on the way back to the UK from Turkey they put our bags in the frame again and they wouldn't fit. The bags actually had less in it than the first time so none of us could understand why none of the bags fitted in this frame the airline charged us £160.

Not Verified | An experience that has left a bitter taste after a wonderful holiday. What a shame that tourists are completely ripped off as they leave the country. £40 for two chicken wraps and chicken tenders at KFC. £14 for a horrible greasy pastry and a soft drink. The man ahead of me complained as he was charged 9 euros for a coffee. How can they get away with this? People have no choice if they want to eat! A shameful way to exploit tourists,

Not Verified | This is the second time in 2 years of using Dalaman Airport and it's shockingly bad. On arrival on both occasions it's quick, simple and easy to get in, collect luggage and get out. But this is a story of two halves. Easy to get in, extremely hard to get out. When arriving to depart from Dalaman you have to enter a full security search of all luggage items and personals, this is as soon as you enter (for the record this isn't the part that bothered me) Then you try to find the check in desk, now I have never seen as of yet on both occasions seen a single tui representative at this airport. As someone mentioned nearly all staff are hired through the Military process and as such don't offer a service but a duty, also the airport serves both military and commercial and for that reason explains the extreme security. Check in staff cannot answer any questions or help with any queries as they are not the airline representatives rather more military trained check in staff. At this point you're looking for WiFi, don't worry there is maybe one or two WiFi kiosks in the whole check in area. Terrible system and it allows for 30mins only, then you need to start paying for 2 hours or the day pass, remember this as it's important later. If you're lucky to scan your passport and get 30mins you're then off to the border control, not such a problem as they use camera's but ques are very long, again not such a huge problem. This is where all the problems begin. The duty free is great for alcohol and cigarettes but for everything else it's an absolute ripoff, the prices are scandalous and ridiculous as it's supposed to be duty free, my advice unless you're after the booze and cigs just walk through. Now, last year in the departure eatery and lounges there was one or two WiFi kiosks. This year 2023 there are none, zero, this means for the other travellers that could claim their free WiFi for 30mins are left with absolutely no choice but to buy time, this is downright horrible as people nowadays need WiFi to notify friends and family if they are delayed or cancelled flights. The prices for any food or drinks are an absolute rip off. People complain about UK airports being dear. Forget it, Dalaman Airport kids happy meal is over 11 euros. Again zero representatives, then the departure lounge gets sectioned off with glass walls and they run through a whole security check with full body searches and checks. Once this happens you cannot get to a toilet or do anything else, you are effectively bearded like sheep. I understand the need for security but at this point with an airport designed to rip you off you're just annoyed. Again, if there are any delays or cancellations good luck finding ANY operator representatives. I highly recommend you avoid this airport.

Not Verified | Just awful. Intimidating, extremely unfriendly. Journey home far worse than entry to Turkey. The queues, extreme security, rudeness of all involved are completely unnecessary. Treated like livestock. Extremely stressful and has put me off holidaying in Turkey ever again. I now understand that the place is run by the military, people trained to treat others like criminals - just awful. So demeaning. And the extortionate pricing, be prepared to be bankrupt.

Not Verified | Disgustingly rude and disrespectful staff, and the most extortionate prices I have ever come across, I came through security and saw a corner shop “snack n pack” just as you come through security on the left, I saw a baby fruit pouch in the fridge but there was no prices so I went to the till to buy this with an apple Juice and baby biscuit, I paid on card which came to 712 lira, I didn’t realise the maths at the time but when I worked out this was £24 I immediately went back as I thought they had charged me wrongly, the lady behind the till told me this was correct. I was so shocked I said I wanted to return the items as the prices they have charged are disgusting, the lady was extremely aggressive and was shouting in my face sighing at me and telling me to “shhh” she made me physically break down in to tears at how she treated me and then the other 2 members of staff began to laugh in my face along with her. Never ever will I return to this airport in my life. It is a shame as the resort I stayed in I could not fault, if you are ever going to Turkey I would seriously recommend flying to Antalya as I would never go here again.

Not Verified | I will never go back to turkey where it involves me landing in Dalaman airport. In resort staff can't do enough for you but as soon as you get to the airport it's a different story. 3 times they swab and search you, also very rude, no help with anything. Absolutely horrible people never again.

✅ Trip Verified | The worst airport ever. 3 lots of security checks. The rudest staff I've ever come across. When we were about to board my partners boarding pass flagged up an issue on their computer but they never explained what this was. Rude and argumentative. Took us back through passport control still with no explanation. Nearly missed our flight due to an issue that was never explained to us, every time we asked what the issue was they ignored us, spoke in their own language, laughed at us. The stress and anxiety this caused us, ended our trip horribly after been away for a wedding. Will never ever go to turkey again!! Be prepared for the worst customer service ever!

Not Verified | Awful rip off, never seen such high prices in my life £7.50 for a coffee £10 for a McDonald’s happy meal No WiFi, dirty. Take advantage of tourists and puts you off ever returning