✅ Trip Verified
| We travelled from the UK out to Dalaman with few problems. We had a fantastic family holiday at the Hilton Hotel Dalaman, where all staff fantastic. The problems were all in regard to the jouney home through Dalaman Airport. We had private transfers and arrived with 3 hours to spare, which I am glad we had as it took all of our available time to get through the multiple queues and checks. We were travelling with two young children, 6 and 3, we queued for an hour to check our bags in and unfortunately over the four checked bags were 4kg over on our weight, I understand this adds cost to fuel etc, however the £48.00 charge was not simple to pay. Instead of being able to pay on a card like is usually the way now days, I had to leave my wife and children at the counter, walk the length of the terminal to find a cash machine, which only paid out in TL, but the check in desk wanted British pounds, so then had to find the exchange desk, ask for the amount of TL I would need to withdraw to cover the exchange back into British pounds incurring charges. Meanwhile my wife had here passport taken away and told she would not get it back unless we paid the money, please bear in mind the bags had already been tagged and sent. This was not a smooth operation and felt like a scam. Once this ordeal was over we moved onto passport control, 30 min queue, no issues at this point. Onto a second security scan and check, another 20-30 min wait, at this point the security gaurd found it funny to joke with me that there was a problem with one of the bags and it needed to go back through the scanner, I asked what the problem was and she spoke back to me in Turkish and just pointed at the scanner, I made it clear I did not understand what she was saying/asking of me, did it need to go back through the scanner? At this point she switch to English and said, (no problem you can go) and laughed, as in it was funny to give me a bit of hard time (what was all that about). Meanwhile my wife is waiting with our two young boys at the side wondering what is going on. Next stop was the rip off food area, all in Euro's and nowhere to sit, did not wait here long and thought best to head for the gate and just try and chill for a moment and sort the kids out. At the gate (34) another security check, this time wife and children were taken to one side and I was searched, swabbed for what ever knows and the bag was empitied, even though been through two scanners already. Finally we were through and sitting for about 15 mins waiting to embark the plane wondering what had just happened.