| Arriving - Chaos on leaving the plane as put straight into the departures terminal with hundreds of people in a queue to board planes no separation from arrivals; Made no sense and was very confusing, took a few minutes to find the queue to Enter Denmark! Departing - Terrible experience, had over 3 hours spare, got airside and there was no information about the flight on-screen. Eventually I asked the information and they said to go to F - This was a very long walk with no travelators - At the gates there was still no information but a passport control, once through the passport control one of the few flights had a queue and a display that the flight was boarding. We waited for 20 minutes and then they started to process tickets, then over 30 minutes stood in a stationary queue with No Seating! I watched the plane arrive and passengers de-board, and then the plane cleaned. Only then after nearly an hour standing up in that space between the boarding desk and the exit we could board! Why call people to board if the plane hasn't even arrived and de-boarded the last passenger A horrible experience in anybody's book. Also the Airport bar after security I ordered a lager and the bartender asked if I would like a gentlemens glass or a lady's glass? I thought this was perhaps in reference to a pint or a half. Well I can confirm that the gentlemans glass is a huge drink probably 2 pints, I was not happy and it cost nearly £10 - Perhaps those crooks can find a better way to make money - The only time I have ever been scammed like that was years ago ordering a 'large' beer at a cafe off Rome Termini and of course they had a glass that could hold 6 pints of beer for some 40 Euro! Disgraceful, such a beautiful Airport and then this shoddy and shameful gate with no seating, no information and then calling passengers to board an hour before the plane is even ready or has arrived so they have to stand in a small corridor! Very, very unimpressed.