Copenhagen Airport

Staff are friendly but the facilities are terrible. There is not nearly enough seating - people just sit on the floor. Restrooms are marginally clean. I was unable to access wifi. And everything is quite expensive.

We were stranded here overnight because of the storm and we waited about 4 hours to be rebooked by which time there were no more hotels. We were given blankets pillows and water as well as meal vouchers. The staff were very helpful and friendly despite passengers kicking off. Airport facilities are great even if quite expensive- but that's more to do with Danish prices generally. Floors are not comfy and the seating could do with a revamp. Free unlimited wifi was a godsend.

I wish they would give free wifi like Oslo. Stockholm and other passenger friendly airports do. Instead they greedily want to force you to sign up for their advertising. I did not fall for their consumer trap. I highly dislike the airport for this arrogant unenlightened policy. They have the cheek to claim that they are thinking of the best for passengers. This lack of wifi ruined my stay there. Happily I am now at Stockholm airport so I can use their good free wifi offer to complain! Finally when will airports give us water fountains. Or is it about selling water bottles? When will they begin charging for toilets and breathing the air?

Not an international airport as laughably marketed. Staff don't show up until 5.00 at the earliest and anyone checking in for an early flight that has been booked via a third party will have to wait until two hours before departure to check in. Denmark thinks the entire world relies on online check-in - still unavailable to many. 7/11 is the only available option in Terminal 2. Staff highly regulated by the typically officious Danish Trade Unions who restrict hours and the petty Scandinavian obsession with "Green" policies means you cannot fly until after 5.30 in the morning. If you have been to a real international airport before this one will disappoint. Toilets are passably clean and the wifi is good - so this place will please the most anal of travellers but as a flight hub - forget it. Denmark boasts about being "The World's Best Society" - with the zero smiles rudeness and cold atmosphere drunken loud early morning folk and not much fun for passengers. In Europe it's Heathrow every time as the only sensible hub if you are after common sense and a little more than the one coffee shop on offer here. Vienna a far better hub for example. Security queuing times a disaster area. Seating for the endless queues of passengers waiting for the staff to turn up to work non-existent. Copenhagen airport remains the world's most over-hyped airport. You could not make it up.

I have traveled extensively for business and leisure and this is the worst airport I have come across. Security staff are rude and aggressive. I spend a lot of time preparing for screening including removing my hearing aids. Despite this I was given search by a man who would not accept that I could not hear him. I was treated like a criminal for having a plastic comb and handkerchiefs in my pocket. Baggage handing is poor and carousel a very long walk from the plane. In general there are very long walks at both arrival and departure. Seating is poor and prices very high. I will not fly to Denmark again after this.

I have passed CPH twice last month and found nothing to point fingers at despite peak season: spotless easy check-in security fast and staff smiling and joking lounges 25% crowded (29/7 - Servissair) which is absolutely acceptable. Fast immigration/disembarkation procedures (1 minute waiting each way). Prices exorbitant (like in many other airports). A/C working well quiet except in gate areas. Good view and fast transfers and taxi'ing as the airport is small - but modern. I like CPH.

Expensive crowded airport that is clearly past it's prime. Lounges are busy and crowded to the point that the whole idea of lounge and quiet area with privacy has flown out the window Restaurants are extremely expensive and frankly do not offer value for money. Baggage handling system and quality of employees assures that more often than not bags do not connect even if there is an hour or more between flights. Unfortunately I transit Copenhagen a minimum of twice a month some times up to 4 times I cannot recommend this airport for a transit stop. If you travel to and from Nordic countries try Oslo Helsinki Stockholm and Keflavik.

I travel monthly in Europe United States and Asia. But nowhere in the world have I encountered such drastic measures as at "security" of Copenhagen airport. Some of my toiletries were confiscated not because they exceeded the 100ml containers but because they didn't fit in their sealed 1liter thin plastic bag. I do travel with many creams since I have a skin condition and need them. I have been traveling since 2001 with a thicker plastic bag that is a bit larger than 1 litre. This was the only airport security in the world that didn't allow me to travel with my plastic bag. They treated me like a criminal for bringing 4 small 25ml containers more than allowed - not being able to fit in their sealed plastic bag. It must be sealed they said. The security guard thinks militaristically. Rules are rules and none can be bent under any circumstances. A travesty of security as if I were a threat.

An intra-Schengen transit was painless. The facilities were good and I found plentiful seating with good views though I did have to walk a little way from the gate I arrived at and departed from (which were adjacent). I had a snack that was expensive - more so as I did not have any Krone. Generally though a good experience for me.

I passed through CPH early on the morning of June 29th 2013 on my way to London from Wroclaw. First impressions are of a clean airy terminal building. Pros: Walking around the departures area even early on a Saturday morning there was a good variety of food available. No problem navigation around the airport to my departure at D101. Cons: Toilets need an overhaul. Though all flush and tap controls are operated via infrared the surrounding walls looks tired and dirty. Prices for anything are extremely expensive even compared to LHR.