Cochin Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 58 reviews
4/10
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Cochin Airport customer review

Cochin though the principal business center of the very small south Indian state of Kerala is hardly a grand city. I remember well the old naval station that served as Cochin's past airport. The new airport is leaps and bounds better and given the humble nature of its surroundings a marvel. Compared to other Indian airports this is undoubtably one of the best in the country. I have found service to be clean efficient and relatively friendly. Is this Changi or Heathrow or Hong Kong - no. Is Cochin in the same league with these places - no. Is the shopping great - no. Who goes to a Kerala airport to shop? (Although I bought a bottle of Grand Marnier there at an excellent price.) I must say that many European and American airports I have travelled through haven't the same charm as this small outpost. The seating in the waiting area though "auditorium style" is among the most classy I have seen in any airport and RS500 (~USD 11 only for international flights outbound) is not much for an international traveller.
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Cochin Airport customer review

This airport was opened a few years ago as India's first privately financed airport so when I went to Kerala a few weeks ago I had expected to find a highly efficient and modern airport on a par with Singapore's Changi or KLIA. The terminal looks drab and antiquated and is already showing signs of poor maintenance. Facilities and shopping opportunities are very basic. When I landed there were only 4 immigration counters open and the small holding bay was absolutely packed with just one flight; when another flight landed there was no room to accommodate all the passengers in the immigration area. Unlike other Indian airports on departing we are expected to pay 'an airport users fee' of RS500 despite having prepaid airport tax which I thought was cheeky in view of the poor service. With private backing this airport should have been truly world class and a great opportunity has been missed.
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Cochin Airport customer review

Inbound was'nt too bad with immigration completed quickly- but then we were at the front of the queue and those behind had a very long wait with only 3 staff working. Outbound was poor - not much attention paid to security- none of the usual questions etc but all the bags were x- rayed. The worst aspect is the lack of any catering after immigration- you can buy a coffee but thats it!!! For an early morning flight we were starving and could have done with something a bit more. Beware of the unexpected R500 (cash only) airport charge which you dont find out about until you're checking in and all of your Indian Money is spent.
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Cochin Airport customer review

I have used Cochin aiport three times now. As expressed by other people the airport serves its purpose with no foresight and a vision for the future. The immigration and customers check take ages to complete. Why can't we Indians build more space and money into our mindset.
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Cochin Airport customer review

I have flown in and out of the new Cochin Airport many times in the last few years. Even though this airport is cleaner compared those of Bombay and Delhi I find the amenities to be very basic. This airport is far below the international standards and I am sad to see the lack of vision by planners of this airport. The sitting area is so clustered you will feel that you are sitting in a big auditorium.
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Cochin Airport customer review

I flew in and out of Cochin airport (Nov '03 & Jan '04) and found it to a clean friendly (even the security people had smiles) and efficient. A nice surprise after Bombay Delhi and Calcutta airports. If you're going to Kerala I definitely would consider Cochin as an arrival point.
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Cochin Airport customer review

Started with just 1 international airline and 1 domestic airline three years back its now serving 10 international airlines and 2 domestic airlines with a traffic of 250 flights per week. A new terminal complex coming up with all the latest stuff. This airport is dream come true for all the people from a tiny state called Kerala.
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Cochin Airport customer review

I recently flew into and out of Cochin airport India. There has been much hype about this airport as I understand that it is India's only private airport. The facilities are very basic and regretfully woefully small. It has the trademarks of Indian planning with absolutely no foresight. This much hyped up airport will be outdated and outgrown within the next two years. Typical of other airports in India. The Check In areas are small and so is the Customs and Immigration areas. I flew out on a Silkair A320 and still had to wait for 20 minutes at the security gate queue. Its a pity the CIAL has gone the AAI way.
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