Cincinnati Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 42 reviews
5/10
No Skytrax Rating
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4/10

Cincinnati Airport customer review

Terminal 2 is not closed. It looks a bit dated (like it was built in the 70s well it was) but is efficient in serving its purpose. Overall a very easy airport to connect through everything is set up logically. For originating and departing traffic you can get between parking and your gate quickly even at peak departure times. TSA does a much better job here than I've seen at other airports. It's a shame Delta is in the long slow process of de- hubbing it in favor of ATL and DTW but that was inevitable post Northwest merger considering the simple geography of CVG being between the two.
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4/10

Cincinnati Airport customer review

CVG has been decimated by the Delta/Northwest merger. Delta has mostly moved out and the airport seems abandoned - much like Pittsburgh. It's a shame to watch this airport build up from nothing return to its modest origins. Delta's Chitauqua Airlines regional jets are now pulling up to Terminal A gates while Delta tries to put ComAir (in dreadful remote Terminal C) out of business. Terminal 2 (Star Alliance) closed altogether and I would not be surprised to see Terminal A mothballed.
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4/10

Cincinnati Airport customer review

CVG is an easy airport if you're not flying Delta. If you are it's still not too bad. Terminal 2 restaurants are not too bad and there is now some food inside security. A big plus. Security at this airport is usually friendly and courteous but I've had my bags screened much pickier at CVG than any other U.S. airport to the point of almost missing a flight for the same bag and contents that caused no problems at other airports. It almost seems like security personnel are bored from few flights and really like to make up for it with those that are going out. Anticipate a little extra time for CVG security. Arriving and departing at Delta terminal 3 is more like getting into any other big airport but terminal 3 food and shops are far more extensive. It's more like a small Atlanta airport but the smaller size makes it less hassle. Arriving at terminal 2 is easy; as there are fewer flights. Unfortunately flights to and from CVG tend to be very overpriced since DL has a near monopoly.
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5/10

Cincinnati Airport customer review

Cincinnati airport is the most wonderful airport I have connected through. The airport's A and B concourses reminded me of ATL but much wider and easier to navigate. Someone told me concourse C is closed but I went there as I had a 5 hour layover and there were several flights. This is a very nice city with a beautiful airport!
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4/10

Cincinnati Airport customer review

Not sure whether they changed the attitude but the custom office at my last immigration process in January was very friendly and even joked about the extended security installations aka handprint etc. I was thru in less than 5 minutes. A very good airport to enter the US. Little strange however is the extended security check right after leaving the customs area when you need to go to your gate for the next leg of the trip. The security there is a lost more restrictive than anywhere in the US not to mention Frankfurt.
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4/10

Cincinnati Airport customer review

Immigration and Customs were efficient and I was through both of these plus the secondary security screen in less than an hour in spite of being nowhere near the front of the plane and with another international flight deplaning at the same time. The immigration staff did all that they could to reduce delays by checking forms in the line and correcting them rather than making people go to the back of the line and fill the forms in again and directing people to the US citizen desks once these were empty. This is more than can be said at many east coast airports. The 5 1/2 hour layover passed relatively quickly as the airport had a good variety of shops and the restaurant meals I purchased were surprisingly good when compared to my usual experiences. I'll keep this airport on my shortlist as a transit point.
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Cincinnati Airport customer review

Still my preferred entry point into the US - as long as the international arrivals haven't all come in at once and you're on the last of them! This happened once and the queue was over an hour. Otherwise it's usually very quick and easy and spacious.
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Cincinnati Airport customer review

CVG is a sprawling airport with long walks from one gate to another. It's not an altogether bad place to spend a seven-hour layover which is what we did between flights from LGW and SFO. Delta Airlines Crown Club is large with many amenities -- including a business center with a goodly number of computers connected to the inernet by cable. Getting through immigration and customs is a breeze -- making Cincinnati far preferable to the most used east coast airports.
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Cincinnati Airport customer review

CVG is generally ok for arrival in the US. Not too busy at immigrations especially when you exit the plane first and get to the counters first. However a very foreigner unfriendly attitude from custom inspectors. On May 14 they had 5 counters for US people and only one for foreigners. Considering all the hassle aka fingerprint iris-scan etc. that foreigners have to deal with it is hard to understand why the US treats visitors so bluntly.
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Cincinnati Airport customer review

CVG is a good plane changeover place especially after a very long day of flying. I was flying ICN-SFO-CVG-BWI. That first ICAO is Incheon Seoul Korea. Changing planes here was simple as the airport is not crowded at night and there are a few smoke spots in the terminal namely in restaurants. No drinks to be had however.
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