Chattanooga Metropolitan Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 7 reviews
5/10
No Skytrax Rating
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8/10

"there was no functioning water fountain"

(United States)

Trip Verified | This is a very nice airport. Pretty clean and very manageable. My only reason for posting a review is there was no functioning water fountain, neither for drinking or filling water bottles, in the concourse. Didn't work when we arrived, still didn't when we left six days later. Drumming up money for the concession stand? Had to buy water for the trip out. Bad look for an otherwise pleasant place.
Experience At AirportArrival and Departure
Date VisitJune 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"the ground crew was not available"

(United States)

Trip Verified | Departing Chattanooga for ATL to make a connecting flight on Monday, Dec 1, 2019. Previous Delta flight (gate # 3) was detained close to the runway for 30 minutes because the ground crew was not available. So, that delay resulted in almost missing connecting flight in Atlanta to my final destination. Once again, I have experienced another delay and unnecessary anxiety trying to make a connecting flight due to planes not being able to approach the jetway or depart from a jetway on timely basis.
Experience At AirportDeparture Only
Date VisitDecember 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
no
5/10

Chattanooga Metropolitan Airport customer review

CHA is a compact but efficient airport serving a metropolitan market of about 500000 residents. In the past it has suffered from proximity to major airports in Nashville and Atlanta but today 7 airlines service Chattanooga with a rather rapidly growing number of destinations. The airport is very clean with free Wi-Fi throughout and parking and security is superior. Low fare airlines have joined the legacy carriers so there is quite a nice selection of flights and fares. Sure saves time and headaches of leaving from larger airports.
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na

Chattanooga Metropolitan Airport customer review

CHA has the misfortune of being too close to Atlanta. Over half of Chattanooga flyers drive to Atlanta (or Nashville or Birmingham) to fly. However CHA offers competitive fares and I would guess most flights now are regional jet. The airport itself is beautiful with a large copper dome as the facility's trademark (in honor of the city's railroad heritage). CHA is a modern state-of-the-art airport and is where I choose to fly out of even though I live in the northern Atlanta 'burbs.
no
na

Chattanooga Metropolitan Airport customer review

As a resident of Chattanooga I have used this airport on several occasions. With just 5 gates it seems to be a bit undersized for a city of 160000. However speaking from an architectural perspective it has more character than most airports I have flown through and is very clean besides. There is virtually no chance of getting lost owing to the small size and simple layout. The security checkpoint is neither intimidating nor cumbersome but the agents are thorough and will search your bags if needed. CHA recently added a daily direct flight to Dallas/Fort Worth and will soon follow up with direct service to Houston and Orlando. Other cities with direct service to and from CHA include: Atlanta Chicago Charlotte Washington (DC) Cincinnati and Memphis. CHA really is a connected airport and getting moreso all the time apparently.
no
na

Chattanooga Metropolitan Airport customer review

As a resident of Chattanooga I have used this airport on several occasions. With just 5 gates it seems to be a bit undersized for a city of 160000. However speaking from an architectural perspective it has more character than most airports I have flown through and is very clean besides. There is virtually no chance of getting lost owing to the small size and simple layout. The security checkpoint is neither intimidating nor cumbersome but the agents are thorough and will search your bags if needed. CHA recently added a daily direct flight to Dallas/Fort Worth and will soon follow up with direct service to Houston and Orlando. Other cities with direct service to and from CHA include: Atlanta Chicago Charlotte Washington (DC) Cincinnati and Memphis. CHA really is a connected airport and getting moreso all the time apparently.
no
na

Chattanooga Metropolitan Airport customer review

One of the easiest domestic airports to figure out. Just a couple of restaurants but each one has great selection of food. They've been getting better flights and it is transitioning to more of a transit type airport. Staff is scarce but ticket counters are fast to check-in and the security line is real quick(5 minutes at the most). I now start my journey to any destination from here.
no