✅ Trip Verified
| This airport simply cannot cope with passenger flow: Arrival-06 Jan 2018. One luggage carousel for 3 arrivals! Had to wait for each to clear prior to loading the next. Only one toilet cubicle was functioning in the male toilet. Seating is grossly inadequate and there was not enough standing room in the arrivals lounge. In effect, passengers were trapped for over an hour awaiting luggage and unable to buy refreshments, sit, or use toilet facilities. Departure-13 Jan 2018. Check in was fairly efficient, with long queues, but moving fairly rapidly, it was good that skis and bags are taken at the same check in point. The experience rapidly deteriorated from then on. In the departure lounge, once again, only one male and one female toilet cubicle are offered within the same room, there are no more, apart from a single disabled toilet. Shared facilities are unacceptable in a civilised country and the queue was extensive with over 300 passengers struggling to find comfort or refreshment with the single, understaffed and overworked small refreshment kiosk. Vending machines only accepted Euro coins and not cards. The facilities are unacceptable in any civilised country, even Kathmandu Airport has better facilities. On the tarmac, the transfer coach to the airplane had a broken door with a sign that stated ‘This door is doomed’ an understatement of the Chambéry Airport experience. This is, undoubtedly, the worst airport that I have visited for toilet and refreshment facilities and I vow that I shall never use it again, even if offered a free holiday.