Catania Airport

✅ Trip Verified | Definitely worst airport I have been to in Italy, by far. Not enough seats, everyone sitting on floor, not enough space in terminal or gates, and just general chaos.

Not Verified | Terrible experience. Better travel by sea than set foot in this airport. Long queues, arrogant and unhelpful staff, lack of seating, dirty toilets...never again!!

✅ Trip Verified | It's so horrible it's nearly funny. Must be one of the worst airports in the world. Extremly bad staff, extremly nasty sellers, few shops with no or extremly expensive selections, Dirty, overcrowded, toilets closed, no seats and the staff working must have gone some sort of anti charming course. If you had a nice experience in Sicily, avoid Catania Airport. Very unpleasant last experience from Italy.

✅ Trip Verified | I've been in many airports and I don't think this one is really that bad, overall the biggest problem is lack of seating on arrival zone and the dirtiness, toilets really could be in a better shape. Q times were really fine and staff were nice and helpful.

Not Verified | Arriving to the airport after midnight. They kicked us out of the airport as believe it or not the airport is closed from 12-4am. Not able to drink coffee, buy water or go to the restroom, everything was closed. Any cafeteria was even provided for people waiting for they first fly outside if the airport no restroom anywhere. After 4 when they again opened didn't want to let me in and were screaming as i was not having a flight, and I could not use the restroom. The only option was to wait outside of the airport all night. Welcome to Sicilia - looks like not an Europe with this customer service

✅ Trip Verified | The dirtiest airport I've ever seen. No one cares about covid protocols. People smoke in the bathroom. Bars and places where food is served very messy and dirty.

✅ Trip Verified | The worst airport in Europe. No air-conditioning, no wifi access, all flights were delayed, I have never seen such dirty toilets and so much garbage everywhere.

Not Verified | Immigration control was easy. Very quick but a week later I have never encountered such useless people. Totally outside the airline's control. My flight to Gatwick was scheduled to leave at 13:30 and the checking process didn't start until 13:10 by two bored looking police officers. My week long holiday in Sicily was really good. The only bad thing was the incompetence of the police on departure.

Not Verified | Outrageous! A horrible and obviously discriminatory experience. Passengers of 3 non-Schengen flights are left to wait in line for more than 45 minutes until someone from the staff arrives at the passport checkpoint. Of course, the plea continues with the mournful attitude of these people who, despite the situation, exchange impressions on WhatsApp and talk to each other. In addition, low cost airlines operating in Eastern Europe and other non-Schengen areas are assigned the worst ports and areas in the airport. I don’t care what contracts exist between the airport and the airlines, but I would suggest taking action in this regard.

✅ Trip Verified | This has to be one of the worst airports in Europe. The flight was half an hour delayed by the slow outbound passport check process. Very clearly the staff were being deliberately slow and extremely bureaucratic. The airline indicated that they would feedback to the airport management but having flown out of this airport many times I doubt anything will happen. The passport check agents were even asking passengers to provide alternate photo ID despite the lateness of the departure which was only because of this process. The airport is otherwise crowded and affected by bureaucratic slowness in all other aspects (although security checks aren't that bad).