✅ Trip Verified
| We arrived at Terminal 4, opened Oct 2017. Our bags were delayed by 4 hours due to airport hold door being stuck. The baggage area has a very poor mobile signal, even for local carriers, no Wi-Fi, no public phones and no facilities that were open apart from a toilet. As usual lack of info caused everyone stress. I think there was an ATM was was not working. The luggage carousel were very short. The majority of the car hire booths were closed including our, Mex car, with no information on how to contact them. A badged guide gave us some assistance but I am sure he was complacit with the taxi overcharging we suffered so beware! There is supposed to a inter terminal shuttle every half hour, if it turns up it was a small minibus. Signage overall is very poor. On departing we arrived again at terminal 4. The only place to find a seat if your bag drop etc is not open is the restaurant or Starbucks, again no public Wi-Fi or public phones about. Getting through security was easy but why everything is manual in a new terminal beggars belief, the trays are stacked near the x ray machines so help yourself, push them to the machine. The trays are stacked and then someone has to trolley them back, not efficient for a modern airport. Through the usual duty free shopping arcade, priced in US $ then into the terminal. More shops, food places which seemed expensive and it was very busy everywhere, only real seating was at gate areas. Again no Wi-Fi airside! We were given a survey to and asked about Wi-Fi, said there was a reason but they weren’t saying what! No water fountains anywhere that I could find, obviously want you to spend money on more plastic waste.