Canberra Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 39 reviews
6/10
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Canberra Airport customer review

Checked in for my Qantas flight with Quickcheck which was very efficient. Then a short trip to the bag drop counter and we were on our way up the escalators to the gate lounge. Hardly anyone around and we were surprised that there weren't any kiosks or cafes to grab something at. However there was plenty of seating. I'm told that the Virgin area has a bit more activity as well as a cafe or two. You'd hope this little airport doesn't become a MEL or a SYD anytime soon.
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Canberra Airport customer review

Flew into Canberra on Virgin at 8.40am on a wet Friday morning 25/8. Virgin uses common user area and was only flight there. Bags off very quickly as lightly loaded flight and majority of passengers only had hand luggage. Rental car desks easy to locate and terminal well sign posted . About a 200m walk to rental car area mainly under cover. Arrival was all in all quick and efficient. Noted signs and announcements for bus service to city centre $7 one way or $12 return with service every half hour is quite good. Departure again very easy as not many Virgin flights in and out of Canberra. Warning - Check gate number carefully as Qantas use seperate departure area from others and they are not connected! Why they dont connect them is beyond me as it would save money by not having to double up on security staff and shop staff! Bar/snack counter in Common user area doesn't open until one hour before flight so if you are early stay landside if you want to eat or drink!. Terminal clean and bright with good view of apron area. Canberra is an efficient airport coping well with its current number of pasengers.
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Canberra Airport customer review

Unlike the DJ terminal in SYD CBR with its renovations is well light including plenty of natural light. Cleaners do an excellent job: SYD and to a lesser extent MEL and BNE take note! The coach service to the city remains inadequate: only an hourly frequency at most times on weekdays and no services on weekends and no pickups en route from 'Civic' (city) at places like offices in the suburb of Russell for instance. The urban otherwise excellent ACTION bus network should ideally serve the airport even if private operator Deanes presumably have the historic traffic rights.
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Canberra Airport customer review

I recently went through CBR on a Holiday to Canberra It is a nice Airport and terminal better than my home City Townsville but it looks to be revamped a little maybe replace the Aerobridges and Check-Inns Townsville even has newer Qantas Check-Inns and modern Aerobridges don't know about the Virgin Blue side though.
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Canberra Airport customer review

Yes the international flights started up a month ago you can now fly from CBR to NAN (I think that's right for Nadi) twice a week (Thursday and Sunday) at 1.30 pm. It's all very well set up like a production one minute they've got the customs set up and quarantine etc etc and half an hour later it's all gone again. You'd never know it was an international airport for one hour.
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Canberra Airport customer review

Went through CBR to fly to Melbourne for the Easter weekend. QF check-in staff member was very hospitable and I checked in with no fuss. Security staff friendly and I hope CBR stays this way. To be honest I wouldn't really want it to become another MEL or SYD or BNE.
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Canberra Airport customer review

Had the pleasure of visiting Canberra recently and I found the airport quite pleasant. The staff were also friendly and very helpful. I read in a local paper about plans to introduce international flights which I think is a great idea.
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Canberra Airport customer review

Canberra is my home airport and I generally agree with Paddy Ward that it is a nice airport. I have also found the staff to be friendly and accommodating. The Qantas check-in staff always try to get you a good seat for the international connections out of Sydney or Melbourne. The facilities are quite good with separate gate areas for Qantas and Virgin Blue/Regional Express. My only gripe is the stupid policy that only allows you to drop-off near the terminal but not pick up passengers and their luggage even if they are waiting at the kerb. This is supposedly for 'security reasons' but why then do they allow drop-offs. I believe that it's so the airport operators can rip you off for parking which has a minimum charge of $1 even if you stay for only one minute.
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Canberra Airport customer review

Although it isn't actually an international airport Canberra is a pleasure to pass through. Staff are friendly services are plentiful and it has good vibes about it. I invite others to share their experiences about Canberra airport.
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